ServiceNow ITSM Developer

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 ServiceNow

👻 Ghost score 14%

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Logo of Seamless Migration LLC

Seamless Migration LLC

1 - 10 employees

Founded 2021

💼 Consulting

📦 Logistics

☁️ SaaS

Consulting • Logistics • SaaS

Seamless Migration LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) established in 2021. The company specializes in providing automation solutions to businesses, assisting them in automating processes which allow a focus on core aspects of their operations. Seamless Migration offers expertise in software migration and integration, cyber security, cloud and DevOps, and UI/UX design. The company emphasizes agile methodologies to help organizations implement and maintain evolving solutions. Services include custom software development, leveraging low/no code platforms, and infrastructure automation to ensure comprehensive business process improvements.

📋 Description

• Configure and enhance Incident, Problem, Change, Request, Knowledge, and Service Catalog modules • Build catalog items, record producers, variable sets, and fulfillment flows in Flow Designer • Develop and maintain SLAs, assignment rules, notifications, and approval workflows • Customize Service Portal and Employee Center experiences, including widgets as needed • Build integrations with monitoring, collaboration, and identity tools via IntegrationHub and Scripted REST APIs • Configure Virtual Agent topics and support Predictive Intelligence or Now Assist use cases • Write server- and client-side scripts while following platform best practices and minimizing technical debt • Support upgrades, ATF test creation, and release management through instance stack environments • Troubleshoot production issues and provide tier-3 platform support

🎯 Requirements

• 3–5 years of hands-on ServiceNow development experience with a strong ITSM focus • Solid knowledge of ITIL processes and how they map to ServiceNow • Proficiency in JavaScript, Glide APIs, ACLs, and REST integrations • Experience with Flow Designer, Service Portal, and Automated Test Framework • Ability to translate business requirements into technical designs and clear user stories • ServiceNow CSA, CAD, and CIS-IT Service Management certifications (nice to have) • ITIL 4 Foundation (nice to have) • Experience with ITOM (Event Management, Discovery) or Hardware Asset Management (nice to have) • Exposure to Now Assist / generative AI features on the platform (nice to have)

🏖️ Benefits

• 100% paid Medical, Dental & Vision for Our Employee • 6% 401K match (Vested Immediately) • 29 Days' PTO • Flexible Work Schedule • Tuition/Certification Reimbursement • Growth Opportunities w/in an Emerging Defense Company

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