Imaging Access Specialist

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🐻 Alaska – Remote

🐻 Alaska – Remote

💵 $25 - $30 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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SouthEast Alaska Regional Health Consortium (SEARHC)

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1975

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare Insurance • Healthcare • Wellness

SouthEast Alaska Regional Health Consortium (SEARHC) is a dedicated healthcare organization serving the communities of Southeast Alaska. With a commitment to providing comprehensive medical care, SEARHC offers a wide range of services including primary care, specialty care, behavioral health, and various support programs across multiple locations. Their mission emphasizes community wellness and access to quality health services, ensuring that the unique health needs of the region's population are met.

📋 Description

• Schedule diagnostic imaging appointments (MRI, CT, X‑ray, Ultrasound, Mammography, etc.) according to clinical guidelines • Verify patient demographics, insurance, order accuracy, and exam preparation requirements at the time of scheduling • Communicate exam instructions, preparation procedures, arrival times, and follow-up needs to patients • Coordinate reschedules and cancellations promptly to optimize imaging department capacity • Review imaging orders and referrals for completeness, accuracy, and medical necessity requirements • Obtain prior authorizations from commercial, federal, and tribal payors within required timeframes • Track authorization status, update records in the EHR, and notify schedulers, providers, and imaging departments of approvals or denials • Resolve authorization issues by working with providers to obtain additional clinical information when needed • Monitor daily worklists for incoming imaging referrals requiring scheduling or authorization actions • Route referrals appropriately to scheduling, imaging, clinical review, or authorization work queues based on workflow standards • Serve as a primary point of contact for patients, providers, imaging staff, and external partners regarding imaging scheduling and authorization status • Maintain accurate and timely documentation in EHR and patient records

🎯 Requirements

• High School Diploma or equivalent • EHR in a hospital or multi-clinic setting experience (preferred) • 1 year of role-related experience or 2 years’ general healthcare experience (preferred) • Understanding of insurance plans, prior authorization processes, and medical terminology • Knowledge of Patient Access, Customer Service, Referrals, Authorizations • Proficient using a keyboard and 10 key • Proficient in EHR systems and Microsoft Office applications • Strong organizational skills • Ability to work in a fast-paced environment and manage multiple priorities

🏖️ Benefits

• Health insurance • Retirement • Paid time off • Paid parental leave • Dental benefits • Vision benefits • Life insurance • Long and short-term disability