Patient Access Coordinator

🔥 0 minutes ago

☕ Washington – Remote

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💵 $23 - $35 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Seattle Children's

Seattle Children's

10,000+ employees

Founded 1907

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

💰 $200k Grant on 2022-09

Healthcare • Healthcare Insurance • Non-profit

Seattle Children's is a leading children's hospital recognized as one of the top 10 best children's hospitals in the U. S. by U. S. News & World Report. Located in Seattle, Washington, this hospital provides comprehensive medical care and conducts groundbreaking research to improve treatments for over 200 diseases affecting children. Seattle Children's is committed to compassionate care and health equity, serving families across Washington, Alaska, Montana, and Idaho. The hospital offers various services including urgent care, psychiatric care, and specialized orthopedic care. Financial assistance is available for families needing help with medical expenses.

📋 Description

• Collect accurate patient information and coordinate patient encounters. • Provide patient support services to ensure positive, professional, and efficient patient and family encounters. • Register patients and schedule appointments in Cadence and/or OpTime. • Coordinate care with other services and minimize access delays. • Process incoming referrals. • Triage patient telephone calls to appropriate resources. • Send MyChart invitations. • Collect and/or update demographic and financial information for optimal reimbursement. • Check in patients. • Collect copays and outstanding balances. • Inform of and collect signed consent for care. • Maintain standards for infection prevention. • Participate in strategic initiatives and hospital goal work. • Communicate effectively with patients and families. • Meet productivity and quality standards and comply with Patient Access Coordinator standard work.

🎯 Requirements

• High School Diploma or equivalent. • Minimum of two (2) years customer service and/or administrative support experience, and/or healthcare experience with/without scheduling and registration experience. • Must complete Epic Training and obtain a passing score on EUPA test within two (2) weeks of start date • Preferred: Associate’s Degree or at least two (2) years of college coursework in health care or related field. • Preferred: Minimum of three (3) years experience working in a health care setting or related field. • Preferred: Significant experience working with the general public in a health care/customer service environment. • Preferred: Familiarity with other cultures/bilingual skills. • Technology, connectivity, confidentiality, and workspace requirements are governed by applicable organizational remote work standards. • Ability to work Monday-Friday, 8-5.

🏖️ Benefits

• Medical, dental, and vision plans • 403(b) • Life insurance • Paid time off • Tuition reimbursement

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