Claims Team Lead – Auto, Property Damage, Bodily Injury

🔥 2 minutes ago

🌾 Iowa, Tennessee, +2 more states – Remote

🌾 Iowa – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Sedgwick

WebsiteLinkedInAll Job Openings

10,000+ employees

🏗️ Construction

💼 Consulting

🏥 Healthcare

Construction • Consulting • Healthcare

Sedgwick is a global provider of technology-enabled risk, benefits, and integrated business solutions. They help people and organizations by managing and mitigating risk with solutions in accident, health, disability, unemployment compensation, and liability claims administration, among others. Sedgwick offers services such as claims administration, building consulting, forensic accounting, and forensic engineering. Their specialties include property restoration, brand protection, and loss prevention across several industries, including agriculture, construction, and environmental sectors. The company emphasizes diversity, equity, and inclusion (DEI) as well as environmental, social, and governance (ESG) practices.

📋 Description

• Supervise multiple teams of examiners and technical staff handling liability claims • Monitor colleagues' workloads and individual claim activities • Provide training and technical/jurisdictional direction on claims adjudication • Maintain diaries on team claims, including complex or high-exposure claims • Identify trends, problems, and issues and recommend courses of action • Coordinate management projects and continuous process improvement initiatives • Compile, review, and analyze management reports and take appropriate action • Perform quality reviews of claims for audit, service contract, and quality standards compliance • Act as second-level appeal for client and claimant issues and implement final dispositions • Review reserves on high-cost and over-authority claims • Monitor third-party, litigated, serious vocational rehabilitation, questionable, and sensitive claims • Maintain client contact, promote professional client relationships, and provide claim recommendations and written resumes • Ensure direct reports are properly licensed in serviced jurisdictions • Ensure claims files are correctly coded and adequately documented • Administer personnel policies and staffing standards • Interview, hire, and establish performance development plans • Conduct colleague performance discussions and provide leadership, guidance, and motivation • Support the organization's quality programs • Perform other duties as assigned

🎯 Requirements

• Six (6) years of claims experience or equivalent combination of education and experience required, including two (2) years claims supervisor experience • Bachelor's degree from an accredited college or university preferred • Licenses as required • Professional certifications as applicable to line of business preferred • Thorough knowledge of claims management processes and procedures for multiple product lines • Excellent oral and written communication, including presentation skills • PC literacy, including Microsoft Office products • Leadership, management, and motivational skills • Analytical and interpretive skills • Strong organizational skills • Excellent interpersonal skills • Excellent negotiation skills • Ability to work in a team environment • Ability to meet or exceed Performance Competencies • Ability to perform computer keyboarding • Hearing, vision, and talking ability • Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines

🏖️ Benefits

• Work-life balance • Caring culture • Career growth opportunities • Diversity, equity, and inclusion workplace • Drug-free workplace