Technical Product Manager

🔥 1 minute ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

⚒️ Technical Product Manager (TPM)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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Sedgwick

WebsiteLinkedInAll Job Openings

10,000+ employees

🏗️ Construction

💼 Consulting

🏥 Healthcare

Construction • Consulting • Healthcare

Sedgwick is a global provider of technology-enabled risk, benefits, and integrated business solutions. They help people and organizations by managing and mitigating risk with solutions in accident, health, disability, unemployment compensation, and liability claims administration, among others. Sedgwick offers services such as claims administration, building consulting, forensic accounting, and forensic engineering. Their specialties include property restoration, brand protection, and loss prevention across several industries, including agriculture, construction, and environmental sectors. The company emphasizes diversity, equity, and inclusion (DEI) as well as environmental, social, and governance (ESG) practices.

📋 Description

• Define and lead platform product strategy aligned with enterprise priorities, business objectives, and technology direction • Establish and communicate platform vision, roadmap, sequencing, and long-term platform evolution • Conduct discovery activities to identify customer needs, stakeholder priorities, operational challenges, platform opportunities, and desired business outcomes • Define and oversee platform OKRs, KPIs, adoption metrics, and success measures • Ensure platform investment priorities support scalable, reusable, secure, and high-quality enterprise capabilities in partnership with Architecture and Engineering • Evaluate platform performance and continuously improve business value, operational effectiveness, and technical outcomes • Oversee intake and evaluation of platform requests from product teams, business stakeholders, and technology partners • Establish prioritization frameworks, demand governance processes, and investment guardrails • Own and prioritize the platform backlog and define desired outcomes and success measures • Lead complex prioritization and trade-off decisions across competing initiatives, dependencies, risks, and resource constraints • Partner with Tech Development Managers and Engineering Leads on effort, capacity, delivery feasibility, and sequencing • Participate in sprint planning, backlog refinement, release planning, readiness reviews, retrospectives, and other Agile ceremonies • Partner with Engineering, Architecture, Security, Operations, Compliance, and Product leadership to ensure platform scalability, reliability, performance, and technical integrity • Prioritize and sponsor platform health initiatives, including resiliency, observability, reliability, lifecycle management, maintenance, and technical debt reduction • Track and report platform outcome and service-health metrics • Monitor platform risks, dependencies, delivery issues, and operational concerns and drive mitigation, prioritization, or escalation • Coordinate resolution of cross-functional platform dependencies across systems, data, integrations, vendors, releases, and service operations • Align stakeholders across business, product, engineering, architecture, operations, and technology teams • Serve as the primary point of contact for platform strategy, roadmap, priorities, product decisions, adoption, and value outcomes • Communicate platform strategy, roadmap progress, adoption metrics, service health, and value realization outcomes • Advocate for platform adoption and best practices throughout the organization • Establish and continuously improve product management frameworks, standards, and processes • Drive improvements in demand intake, prioritization, governance, backlog management, and performance reporting • Identify opportunities to improve platform scalability, efficiency, automation, data quality, and operational excellence • Support enterprise product operating model maturity and platform transformation initiatives • Provide product leadership, coaching, and guidance to Product Owners, Business Analysts, and other product professionals • Perform other duties as assigned • Travel as required

🎯 Requirements

• Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field from an accredited college or university preferred • Eight (8) years of experience in technical product management, platform product management, product strategy, requirements intake, technology delivery, or shared services/platform role • Experience with agile development and engineering, architecture, operations, production support, or platform reliability is strongly preferred • Strong knowledge of platform product strategy, technical product management, and product lifecycle management • Expertise in Agile methodologies, backlog management, user story development, and requirements management • Strong understanding of enterprise platforms, system integrations, architecture concepts, and technology delivery • Knowledge of platform reliability, operational support, observability, security, maintenance, and lifecycle management • Advanced backlog prioritization, governance, and demand management capabilities • Strong stakeholder management, negotiation, influence, and facilitation skills • Ability to balance customer needs, business outcomes, operational requirements, and technical constraints • Strong analytical and decision-making skills with the ability to evaluate data, risks, tradeoffs, and platform performance • Ability to lead cross-functional teams and align stakeholders across multiple business and technology domains • Excellent verbal, written, presentation, and executive communication skills • Knowledge of product operating models, platform-centric delivery, and outcome-based management approaches

🏖️ Benefits

• Work-life balance • Reasonable accommodations when applicable and appropriate