Renewals Manager

🕒 6 days ago

🇨🇦 Canada – Remote

💵 $93k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Seismic

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

📣 Marketing

💼 Consulting

🏥 Healthcare

Marketing • Consulting • Healthcare

Seismic is a digital platform that enables businesses to connect with their audiences seamlessly through innovative solutions such as QR codes, URL shortening, and analytics tracking. It simplifies the process of creating engaging content and building brand connections by offering tools for mobile-friendly landing pages, customizable QR codes, and comprehensive link management. Used by various industries, Seismic facilitates better engagement and communication with audiences, whether in retail, healthcare, or financial services.

📋 Description

• Lead end-to-end renewal strategy for a portfolio of mid-market customers • Develop trusted executive relationships and align commercial conversations with customer priorities and outcomes • Identify and progress expansion opportunities with Sales and Customer Success • Own pricing, commercial terms, and contract negotiations • Create commercial account plans supporting renewals, executive engagement, and future growth • Identify commercial risks, develop mitigation plans, and coordinate cross-functional teams • Maintain accurate renewal forecasts and CRM hygiene • Leverage customer insights, product usage, and commercial metrics to prioritize opportunities and improve portfolio performance • Contribute to scalable processes, operational excellence, and best practices

🎯 Requirements

• 4+ years of experience in Renewals, Account Management, Customer Success, or a related commercial role within a B2B SaaS environment • Experience managing Enterprise and Strategic customers • Demonstrated success owning complex commercial renewals and achieving retention and revenue goals • Ability to build trusted relationships with executive stakeholders and lead commercial conversations • Experience negotiating SaaS agreements, pricing, and contract terms • Ability to use customer insights, usage data, and business metrics for commercial strategy and decision-making • Experience maintaining accurate forecasts and managing opportunities within Salesforce or a similar CRM platform • Excellent communication, collaboration, and stakeholder management skills • Ability to influence cross-functional teams • Ability to manage multiple complex opportunities with strong organization and attention to detail • Self-motivated, proactive, adaptable, and committed to continuous improvement

🏖️ Benefits

• Incentive plan eligibility in addition to base salary • Inclusive workplace and culture of belonging