Program Manager – Enterprise Resilience

Job not on LinkedIn

🔥 2 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $120.7k - $183.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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Sentara Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1890

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Sentara Health is a leading healthcare system that operates over 300 sites of care in Virginia and northeastern North Carolina, including 12 acute care hospitals. The company is dedicated to providing exceptional patient care, fostering professional development, and maintaining a diverse workforce. Sentara Health aims to improve health every day and has been recognized for its clinical and operational performance, being named one of the top 15 health systems by IBM Watson Health. The organization supports its employees in achieving their full potential and encourages growth and innovation in the healthcare sector.

📋 Description

• Support the development, implementation, and continuous improvement of the Enterprise Resilience Program, including governance, standards, procedures, playbooks, reporting, and program documentation • Identify and maintain Critical Business Services and map the people, processes, technology, data, facilities, and third parties required to deliver them • Define and validate impact tolerances, recovery time objectives, recovery point objectives, minimum service levels, and recovery priorities with business and technology owners • Plan, coordinate, and document resilience assessments, business impact analyses, tabletop exercises, disaster recovery tests, cyber recovery exercises, and simulations • Track findings, risks, decisions, owners, due dates, and corrective actions through closure; identify recurring themes and escalate material gaps • Enhance backup and recovery capabilities using Rubrik, Azure-native backups, SQL-native backups, and Veeam • Improve ransomware-resilient recovery through immutable backups, clean-point validation, data-integrity checks, malware-aware recovery practices, and secure restoration workflows • Help build and mature the isolated recovery environment, including automation of restoration testing and repeatable recoverability validation • Participate in disaster recovery exercises with infrastructure, application, security, and business teams • Coordinate cyber, business, and enterprise tabletop exercises • Support containment, response, and recovery activities during disruptive events • Conduct after-action reviews and convert lessons learned into prioritized, assigned, and measurable improvements • Assess third-party resilience capabilities supporting critical services • Develop dashboards, metrics, and executive-ready reporting for recovery readiness, testing coverage, unresolved risk, remediation progress, and resilience maturity • Create technical and business documentation, standards, procedures, and repeatable processes • Promote resilience awareness among stakeholders

🎯 Requirements

• With a degree: Minimum of 3 years of relevant experience in IT program/project management • Five or more years of experience in enterprise resilience, cyber resilience, disaster recovery, business continuity, infrastructure, information security, risk management, or a related discipline • Working knowledge of ransomware-resilient recovery, immutable storage, clean recovery, isolated recovery environments, and restoration validation • Experience planning or supporting disaster recovery tests, tabletop exercises, incident response activities, or business continuity exercises • Ability to analyze complex service dependencies and connect technical recovery capabilities to business and operational outcomes • Experience documenting risks, control gaps, corrective actions, procedures, and evidence in a structured and auditable manner • Strong project coordination and follow-through, including the ability to manage multiple workstreams, owners, dependencies, and deadlines • Clear written and verbal communication skills, with the ability to explain technical risk and recovery issues to both technical and business audiences • Ability to remain organized and effective during high-pressure incidents and work constructively across teams where processes or ownership are still maturing • Experience in healthcare, another highly regulated industry, or a complex organization with critical 24/7 operations (preferred) • Knowledge of business impact analysis, critical business services, impact tolerances, crisis management, third-party resilience, and operational resilience practices (preferred) • Familiarity with cloud resilience patterns, particularly Microsoft Azure, including identity, data, application, infrastructure, and regional recovery considerations (preferred) • Experience creating resilience metrics, reporting, dashboards, maturity assessments, or executive presentations (preferred) • Relevant certifications such as CISSP, CISM, CBCP, CRISC, or Microsoft Azure certifications (preferred) • Bachelor's degree (preferred)

🏖️ Benefits

• Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Pet Insurance • Legal Resources Plan • Annual discretionary bonus if established system and employee eligibility criteria is met • Additional compensation may be available, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities