Supervisor, Provider Operations – Credentialing

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Sentara Health

10,000+ employees

Founded 1890

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Sentara Health is a leading healthcare system that operates over 300 sites of care in Virginia and northeastern North Carolina, including 12 acute care hospitals. The company is dedicated to providing exceptional patient care, fostering professional development, and maintaining a diverse workforce. Sentara Health aims to improve health every day and has been recognized for its clinical and operational performance, being named one of the top 15 health systems by IBM Watson Health. The organization supports its employees in achieving their full potential and encourages growth and innovation in the healthcare sector.

📋 Description

• Manage day-to-day provider data management and credentialing activities • Serve as a subject matter expert • Support quality assurance, internal and external auditing of key processes, system compliance, and acceptance testing • Drive process improvements to increase operational effectiveness • Document new policies and procedures • Develop and maintain training materials • Assist with onboarding new staff • Manage a team of 10 to 14 Credential Specialists I and II

🎯 Requirements

• 3 years of required healthcare experience • Health plan experience preferred • High school graduate or equivalent preferred • No certification or licensure required • Ability to work 8am to 5pm EST, Monday through Friday • Experience or knowledge in provider credentialing, provider data management, CVO, MCO, managed care, HMO, or MSO credentialing • CPCS or Certified Provider Credentialing Specialist knowledge/experience

🏖️ Benefits

• Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Pet Insurance • Legal Resources Plan • Annual discretionary bonus opportunity if established system and employee eligibility criteria are met • Professional development and continued employment philosophy • Family-friendly culture • Tobacco-free environment

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