Creative Operations Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

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Logo of Yubico

Yubico

201 - 500 employees

Founded 2007

🔒 Cybersecurity

🔧 Hardware

💰 $204.3M Post-IPO Equity - Yubico on 2023-10

Cybersecurity • Hardware

Yubico is a cybersecurity company that develops hardware-based authentication devices and supporting software to protect digital identities and prevent account takeovers. Its flagship YubiKey line and YubiHSM hardware provide phishing-resistant two-factor and passwordless authentication for individuals, businesses, and large enterprises, while SDKs, management tools, and cloud services enable integrations and large-scale deployments. Yubico emphasizes standards-based, easy-to-deploy solutions that reduce reliance on passwords and strengthen access security across platforms.

📋 Description

• Own the creative request intake and prioritization process, ensuring briefs are complete, actionable, and aligned with business priorities • Guide stakeholders through the correct process, clarify ambiguous requests, identify missing information, and prevent unnecessary churn • Manage and improve the creative team’s project-management ecosystem across tools such as Asana, Jira, or similar platforms • Create and maintain workflows, routing rules, dashboards, reporting structures, automations, and cross-functional visibility systems • Lead project planning and pipeline management across active, upcoming, and at-risk work • Translate business priorities into realistic project plans, track timelines and dependencies, identify bottlenecks, and communicate tradeoffs • Drive capacity planning and resource allocation across campaigns, events, digital, video, web, sales enablement, localization, and brand initiatives • Manage expectations, address scope creep, navigate rush requests, and uphold service-level agreements, prioritization rules, and review timelines • Coordinate complex global campaigns, including timelines, reviews, localization handoffs, vendor dependencies, regional feedback, and final delivery logistics • Develop reporting systems covering project status, team capacity, request volume, turnaround times, and recurring operational pain points • Use data to recommend process improvements and support better planning • Coordinate external creative agencies, freelancers, localization partners, and production vendors, including timelines, deliverables, feedback loops, asset handoffs, and operational expectations

🎯 Requirements

• 8+ years of experience in creative operations, design operations, marketing operations, creative project management, production, or a similar role within an in-house creative team, agency, or fast-paced B2B environment • Strong fluency in creative production workflows across digital, web, video, print, events, campaigns, localization, and sales enablement • Expertise with project-management and workflow tools such as Asana, Jira, Monday.com, Workfront, Airtable, or similar systems • Proven ability to build scalable processes, automated workflows, dashboards, intake systems, and reporting structures • Excellent communication skills and ability to translate between creative teams, marketers, executives, regional stakeholders, and technical partners • Strong judgment around prioritization, resourcing, scope, and tradeoffs • Confidence setting boundaries, managing expectations, and guiding stakeholders through structured processes • Proactive, solutions-oriented mindset and respect for the creative process • High attention to detail, strong follow-through, and comfort managing many moving pieces • Yubico is an E-Verify Participating Employer

🏖️ Benefits

• Top-of-the-line health plans including dental and vision • Employer pays 100% of employee health premium and 85% of family premium • 401(k) dollar-for-dollar match up to 6%, capped at $6,000/year • Immediate retirement-plan vesting • $1,200 wellness reimbursement/earnings, prorated based on start date • $3,000 yearly professional development stipend • Mentorship program • 15 vacation days plus 10 holidays • 7 sick days per year • Paid parental leave: 8 weeks for all parents; birthing parents receive an additional 8 weeks, 16 weeks total • Commuter benefits • Global team and mission focused on making the internet more secure • Equal opportunity and inclusive work environment

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