Account Manager, Client Development & Renewals

Job not on LinkedIn

🔥 5 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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SentinelOne

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

SentinelOne is a leader in autonomous cybersecurity, known for its innovative use of AI across endpoint, cloud, and identity protection solutions. It is recognized by Gartner as a leader in the Magic Quadrant for Endpoint Protection Platforms for four consecutive years. SentinelOne's Singularity platform integrates enterprise security, offering features like AI-powered threat detection, endpoint and cloud security, vulnerability management, and threat intelligence. The company supports various industries by delivering real-time protection and operational efficiency while leveraging AI for advanced threat hunting and log analytics. With a strong focus on reducing risk and enhancing security performance, SentinelOne caters to enterprises worldwide with secure, scalable solutions.

📋 Description

• Own a portfolio of existing accounts and carry dual renewal-retention and expansion-bookings quotas • Identify whitespace and run consultative upsell and cross-sell conversations across the SentinelOne product portfolio • Spot expansion triggers and build repeatable multi-year account plans with CSM and SE partners • Manage renewals end to end, including quoting, multi-threading, negotiation, and on-time close • Maintain definitive renewal timelines and predictable forecasts • Handle commercial negotiations, including multi-year commitments • Identify churn and downgrade risks using deployment health, usage, support signals, and customer sentiment • Run save motions on at-risk accounts with CSM, Support, and leadership • Own accurate forecasts across renewal and expansion pipelines • Keep Salesforce and CPQ/quoting tools current and maintain accurate stages • Structure and close deals using approved pricing and quote automation • Partner with CSMs, AEs, SEs, and Channel/MSSP partners on account coverage, expansion, renewal continuity, and baseline growth • Bring customer feedback and opportunities to Product and the broader team

🎯 Requirements

• 3 to 5 years in renewals, account management, or a customer-facing sales role, with upsell/cross-sell closing experience, ideally in SaaS or cybersecurity • Track record of hitting or beating quota, including driving net revenue retention above 100 percent on an own book • Proven experience running consultative upsell/cross-sell motions and identifying and closing whitespace within an existing customer base • Experience managing multi-stakeholder conversations and negotiating with senior/economic buyers • Risk-aware approach to identifying churn or downgrade signals • Strong forecasting discipline and CRM hygiene • Hands-on experience with Salesforce and CPQ/quote tools • Strong communication and organization • Curiosity about customer use-cases and the product • Exposure to Channel/MSSP or 2-tier GTM models is a plus, not a requirement

🏖️ Benefits

• Restricted Stock Units (RSUs) • Employee Stock Purchase Plan (ESPP) • Flexible time off • Paid company holidays and paid sick time • Gender-neutral parental leave • Grandparent leave • Medical, dental, and vision coverage • 401(k) retirement plan with company match • Life and disability insurance • Health and dependent care FSA • Voluntary benefits (hospital, accident, critical illness) • Employee Assistance Program (EAP) • ARAG pre-paid legal • Nationwide pet insurance • Cancer Care program • Global business travel medical insurance • Home office allowance • Mobile phone reimbursement • Wellness coach • Wellness/gym reimbursement • Fertility coverage • Adoption & surrogacy reimbursement