Senior Technical Program Manager, Services Operations

🔥 18 hours ago

🇺🇸 United States – Remote

💵 $132k - $182k / year

⏰ Full Time

🟠 Senior

🔧 Technical Program Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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SentinelOne

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

SentinelOne is a leader in autonomous cybersecurity, known for its innovative use of AI across endpoint, cloud, and identity protection solutions. It is recognized by Gartner as a leader in the Magic Quadrant for Endpoint Protection Platforms for four consecutive years. SentinelOne's Singularity platform integrates enterprise security, offering features like AI-powered threat detection, endpoint and cloud security, vulnerability management, and threat intelligence. The company supports various industries by delivering real-time protection and operational efficiency while leveraging AI for advanced threat hunting and log analytics. With a strong focus on reducing risk and enhancing security performance, SentinelOne caters to enterprises worldwide with secure, scalable solutions.

📋 Description

• Drive program execution across high-priority workstreams within Customer Outcomes • Own the operational rhythm for threat intelligence partnerships, AI model program management, and strategic projects • Manage SentinelOne's threat intelligence partnership portfolio and coordinate internal intelligence-sharing programs • Drive partnership lifecycle management from evaluation and onboarding through governance, renewals, and performance tracking • Coordinate AI model access arrangements, vendor programs, usage tracking, and model deployment alignment • Translate model capabilities and access terms into project plans with milestones and success criteria • Track program status, identify risks, and ensure timely delivery of AI-related initiatives • Lead high-visibility ThreatOps engagements, industry evaluations, threat reports, and special projects • Coordinate cross-functional resources and stakeholders and provide status updates to leadership • Build program cadences including status reviews, decision logs, dependency tracking, KPI tracking, and stakeholder communications • Identify operational friction and implement process, tooling, or organizational improvements

🎯 Requirements

• A blend of technical program management rigor and cybersecurity domain knowledge • 7 or more years of experience in technical program management, project management, or service delivery within a technology or cybersecurity company • Experience managing external vendor and partner relationships, including contract governance, SLAs, data-sharing agreements, and performance tracking • Familiarity with AI/ML model deployment, vendor model access programs, or related technical program management in an AI-adjacent domain • Ability to translate complex technical concepts into actionable project deliverables and success criteria for technical and non-technical stakeholders • Exceptional communication, negotiation, and stakeholder management skills • Ability to manage multiple simultaneous projects • Proactive, accountable approach to problem-solving and ability to create structure in ambiguous environments • Bachelor's degree or equivalent experience • Experience with cybersecurity solutions (EDR, XDR, threat intelligence platforms) or security operations is highly desirable • Experience with threat intelligence programs, MITRE ATT&CK framework, or threat reporting is a significant plus

🏖️ Benefits

• Restricted Stock Units (RSUs) • Employee Stock Purchase Plan (ESPP) • Flexible time off • Paid company holidays and paid sick time • Gender-neutral parental leave • Grandparent leave • Medical, dental, and vision coverage • 401(k) retirement plan with company match • Life and disability insurance • Health and dependent care FSA • Voluntary benefits (hospital, accident, critical illness) • Employee Assistance Program (EAP) • ARAG pre-paid legal • Nationwide pet insurance • Cancer Care program • Global business travel medical insurance • Home office allowance • Mobile phone reimbursement • Wellness coach • Wellness/gym reimbursement • Fertility coverage • Adoption & surrogacy reimbursement