Technical Enablement Director

Job not on LinkedIn

🕒 January 31

🏢🏡 San Francisco – Hybrid

💵 $180k - $200k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 30%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sentry

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

☁️ SaaS

🏢 Enterprise

SaaS • Developer Tools • Enterprise

Sentry is an application monitoring and error-tracking platform that helps developers identify, debug, and resolve software errors and performance issues. The company provides tools such as error monitoring, tracing, session replay, profiling, uptime monitoring, logs, and SDKs across many languages and frameworks. Sentry integrates with developer workflows and platforms (GitHub, Slack, Jira, Vercel, Netlify) and emphasizes developer productivity, privacy controls, and enterprise security and compliance.

📋 Description

• Become a Sentry product expert and understand product capabilities and customer usage • Own the Sentry University virtual learning platform, including curriculum, learning units, content, and user experience • Create a comprehensive customer training strategy to accelerate time to value • Build and operationalize a certification program for customers, partners, and employees • Design and own end-user training content for CSMs and SEs • Create and deliver instructor-led virtual group training and in-person workshops • Partner with Sales and Marketing to track leads within Sentry University • Collaborate with Product and Engineering to keep enablement materials current and aligned with branding, messaging, and design standards • Develop onboarding and ongoing technical enablement programs for customer-facing technical teams • Develop KPIs to measure training adoption and effectiveness • Partner with Marketing, Product, Engineering, and Design stakeholders

🎯 Requirements

• Strong knowledge in the application monitoring field • 5+ year experience in technical training development and delivery • BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory • Strong verbal and written communications skills with an ability to build rapport and credibility with technical and business audiences • Strong presentation skills • Significant experience working with customers and partners, both remotely and in person • Ability to think out of the box to develop structured training plans, actions, and measurable metrics • Experience leveraging various learning tools and media to provide optimal learning • Ability to work in San Francisco Bay Area or relocate to San Francisco • Ability to work in the office three days per week under the hybrid model