HVAC Technical Trainer

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🔥 11 minutes ago

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Logo of Service Experts

Service Experts

1001 - 5000 employees

👥 B2C

🏗️ Construction

⚡ Energy

B2C • Construction • Energy

Service Experts is a nationwide home services company that provides HVAC, plumbing, and electrical services, plus related offerings like water treatment, indoor air quality, ductwork, commercial HVAC, and solar power. Founded in 1996, it operates through a network of local licensed, bonded, and ACE-certified technicians across many U. S. locations, offers 24/7 scheduling, maintenance memberships, financing and lease programs, and emphasizes fast emergency repairs, system installation, preventative maintenance, and energy-efficiency solutions for residential customers.

📋 Description

• Prepare, conduct, and evaluate technical training • Write literature and training materials and design exercises to enhance the training experience • Conduct live and web-based classes on safety, installation, maintenance, service, repair, and technical communications • Report training outcomes and areas needing individual focus to the training team and respective managers • Plan, design, develop, and deliver strategic training and instructional programs using instructor-led, train-the-trainer, electronic/web-based, and multimedia methods • Participate in the design, development, and implementation of broad-scope training programs • Conduct needs assessments to identify technical training requirements • Conduct or facilitate general and technology-specific training programs • Develop handbooks, job aids, models, multimedia aids, computer tutorials, web-based tutorials, and standard operating procedures • Research educational technology and methods and evaluate training effectiveness using data collection instruments and procedures • Recommend and implement innovative enhancements to technology training programs • Consult with cross-functional project teams, leaders, and stakeholders • Coordinate or perform administrative functions needed to deliver and document training programs • Perform miscellaneous job-related duties as assigned

🎯 Requirements

• Minimum 2+ years of experience • Bachelor's Degree • Advanced analytical, business acumen, and critical thinking skills • Self-motivated and able to work with limited supervision • Ability to interpret educational needs and develop effective instructional solutions • Working knowledge of designing, developing, implementing, and evaluating training plans, curricula, and methodology • Proficiency with Microsoft Office, including PowerPoint, Excel, Word, Teams, and Outlook • Ability to present ideas clearly and concisely • Ability to work in a team-oriented, collaborative environment • Project management and presentation skills • Ability to resolve complex problems and issues • Strong verbal and written communication skills, rapport building, listening, and effective training delivery • Ability to consult with stakeholders and provide technological and organizational feedback • Demonstrated ability to train adult learners • Ability to prioritize and execute tasks in a complex environment • Ability to lift up to 60 lbs • Ability to travel approximately 30% on average, with higher or lower travel depending on seasons and projects

🏖️ Benefits

• Competitive Pay with incentive opportunities • Paid Time Off and Company Holiday Pay • Medical, Dental, and Vision Insurance programs • 401(k) Retirement Savings Plan with company matching contributions • Life Insurance and disability insurance options • Supplemental benefit programs • World Class Training opportunities through our Experts University • Career Development opportunities • Reasonable accommodations for individuals with disabilities

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