
10,000+ employees
Founded 2004
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
💰 Post-IPO Equity on 2022-12
Enterprise • SaaS • Artificial Intelligence
ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.
🔥 3 minutes ago
🗽 New York – Remote
💵 $148.4k - $259.7k / year
⏰ Full Time
🟠 Senior
✏️ Editor
🦅 H1B Visa Sponsor
👻 Ghost score 0%
Where this job comes from
Posted on ServiceNow's careers page, not through a job board
First seen by Remote Rocketship 3 minutes ago

10,000+ employees
Founded 2004
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
💰 Post-IPO Equity on 2022-12
Enterprise • SaaS • Artificial Intelligence
ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.
• Shape content pillars, storylines, and editorial strategy for thought leadership • Partner with integrated marketing leads across buying groups and audiences • Translate news, trends, and cultural shifts into differentiated editorial ideas • Develop and pitch stories based on original research, customer insights, SME perspectives, and market signals • Define and maintain Workflow's editorial calendar and publishing rhythm • Uphold quality standards and editorial rigor across internal and external content • Conduct interviews and write and edit long-form articles, executive bylines, human interest pieces, and SEO content • Adapt feature stories into video scripts and social-first formats • Brief and prepare executives and SME contributors for content participation • Assess content performance and turn data into editorial recommendations • Collaborate with integrated marketing, digital experience, research, and executive teams • Report to the Head of Editorial & Thought Leadership
• 10–12 years of experience in editorial, journalism, content strategy, or thought leadership, ideally within technology, media, or a related industry • Strong portfolio demonstrating long-form reporting, executive voice content, and human interest pieces • Experience managing editorial calendars and working within structured content workflows • Demonstrated ability to pitch original ideas and see them through to publication • Comfort operating as both a strategic contributor and a hands-on executor • Experience working with marketing, design, research, and executive leadership • Exceptional writing, editing, and story development skills • Strategic thinking connecting stories to content strategy and business objectives • Solid understanding of enterprise technology, AI, and the SaaS landscape • Ability to translate complex topics into clear, compelling content • Bachelor's degree in journalism, communications, marketing, or a related field
• Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs • Remote work options / flexible or remote work persona
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