
10,000+ employees
Founded 2004
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
💰 Post-IPO Equity on 2022-12
Enterprise • SaaS • Artificial Intelligence
ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.
🔥 42 minutes ago
Where this job comes from
Posted on ServiceNow's careers page, not through a job board
First seen by Remote Rocketship 42 minutes ago

10,000+ employees
Founded 2004
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
💰 Post-IPO Equity on 2022-12
Enterprise • SaaS • Artificial Intelligence
ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.
• Support planning and scoping operational and integrated audits across business and IT operations • Lead or execute global and regional operational and integrated audits • Conduct walkthroughs, evaluate process design, and perform controls testing across business processes and IT systems • Produce quality audit work papers supporting audit observations • Build AI-enabled solutions, prompt workflows, AI agents, scripts, and data pipelines for audit automation • Use data analytics and AI to test full populations, identify control gaps, quantify risk exposure, and provide data-driven insights • Document and share reusable audit automation solutions and help shape the Internal Audit AI playbook • Draft audit issues and develop conclusions for Internal Audit reports • Communicate audit status, escalations, issues, and reporting to audit leads • Track action items with management for Audit Committee reporting • Advise the business on risks, control environments, and change initiatives • Contribute to Internal Audit methodology, automation, reporting, and ServiceNow IRM • Build relationships with internal stakeholders and represent the Internal Audit function
• Minimum 4-year degree (or US equivalent) from an accredited university; degree in Management Information Systems, Finance and Accounting strongly preferred • Minimum of 5 years’ work experience, including 3 years at a public accounting firm • Experience in internal auditing, external auditing, SOX, operations and process improvement • Experience auditing IT general controls, application controls, and business operational processes • Understanding of data governance, privacy compliance, modern technology risks and controls • Awareness of AI/GenAI governance and model risk considerations • Track record of building a tool, automation, script, or AI workflow that solved a real problem • Hands-on experience with generative AI tools such as Claude, ChatGPT, or Copilot, including custom prompts, agents, or automated workflows • Strong understanding of business and operations • Strong analytical and project management skills • Proficiency in Excel and process mapping tools • Hands-on experience with data analytics tools such as Power BI • Experience with SAP preferred • Strong critical thinking and root cause analysis skills • Excellent verbal, written, oral communication and presentation skills • Ability to work independently and as a team member • Ability to manage multiple tasks concurrently with minimal oversight • Familiarity with the ServiceNow platform, including IRM modules, a strong plus • At least one certification: CISA, CISM, CIA, or CPA • Exposure to a high-growth or rapidly changing technology enterprise preferred
• Flexible or remote work persona • Flexible and distributed work approach • Accessible and inclusive application experience • Reasonable accommodations during the application process
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