QA Automation Engineer II

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ServiceTrade

51 - 200 employees

ServiceTrade is the software platform that helps commercial HVAC, mechanical, and fire contractors grow their profits. During a persistent skilled labor shortage, contractors use ServiceTrade to control the costly chaos of on-demand work and effectively deliver contract commitments. ServiceTrade streamlines service and project operations to reduce administrative costs, optimizes field performance to increase revenue per technician, and boosts sales and client retention to grow margins. Over 1,300 commercial contractors trust ServiceTrade’s 11+ years of experience to help them manage over 13 million assets and invoice over $7.5 billion in revenue annually.

📋 Description

• Responsible for validating web applications, APIs, middleware workflows, data flows, permissions, integrations, and AWS-backed services. • Make an impact through technical testing, automation, troubleshooting, and AI-assisted engineering skills. • Comfortable working with incomplete requirements and testing features as they become available. • Determine appropriate automation coverage and use logs, APIs, databases, and cloud evidence to assess release risk.

🎯 Requirements

• 5+ years of hands-on Quality Engineering experience. • 3+ years testing web applications, APIs, backend services, middleware, integrations, and data-driven workflows. • 2+ years of hands-on test automation experience. • Experience testing authentication, permissions, tenant boundaries, workflow state, data persistence, synchronization, error handling, retries, and downstream behavior. • Ability to investigate defects across browser behavior, APIs, backend logs, databases, cloud services, and third-party integrations.

🏖️ Benefits

• Medical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions • Dental and Vision through Unum • Flexible Spending Account and Dependant Care Account • Company-paid Life insurance, STD and LTD • Voluntary benefits including Supplemental Life Insurance, Critical Illness, Accident and Pet Insurance • 401(k) with up to 3% employer match and NO vesting period • Flexible PTO policy • 10 company holidays • Parental Leave • Paid Time Off for Volunteering • Employee Reimbursement Program to use for well-being, technology and/or professional development

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