Billing Specialist

🕒 2 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Billing Specialist

🚫👨‍🎓 No degree required

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Sharecare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

⚕️ Healthcare Insurance

☁️ SaaS

🧘 Wellness

💰 $425M Post-IPO Equity on 2021-07

Healthcare Insurance • SaaS • Wellness

Sharecare is a comprehensive digital health platform designed to improve overall well-being. It provides tools and resources to help individuals manage various aspects of their health, such as physical, mental, and financial wellness. Sharecare offers personalized health navigation through its digital window, helping members track healthy habits, receive research-backed health tips, and access digital therapeutics across various conditions, including asthma and women's health. The platform integrates AI capabilities to empower users to manage their health data effectively. Partnering with CareLinx, Sharecare extends caregiving into homes, leveraging technology for data analytics and real-time coordination with clinical teams. Additionally, Sharecare collaborates with various organizations to enhance community health and well-being through innovative initiatives like the Community Well-Being Index. Its mission is to make healthcare resources more accessible and improve health outcomes while reducing care costs.

📋 Description

• Review and approve new customer accounts, ensuring all required documentation is complete and accurate before account activation. • Verify the accuracy of account data captured to maintain data integrity and compliance with company policies. • Update and maintain customer account information as needed, including adjustments and corrections to ensure ongoing accuracy. • Generate, review, and process invoices, ensuring all necessary information such as itemized charges, pricing, discounts, taxes, and payment terms are accurate and compliant with company policies and relevant regulations. • Scrutinize billing data for completeness, addressing discrepancies proactively to minimize billing disputes and delays. • Work closely with internal departments such as sales, customer service, and finance to resolve billing issues, clarify account details, and support billing operations. • Respond professionally and promptly to customer inquiries related to billing and account status, providing clear explanations and resolving disputes to maintain positive client relationships. • Maintain detailed and organized accounts receivable files and documentation to support audits, reconciliations, and management reporting. • Ensure adherence to company policies, financial controls, and regulatory requirements related to billing and accounts receivable activities. • Participate in special projects related to billing process improvements, system upgrades, or policy updates as assigned by management.

🎯 Requirements

• At least 2 years of professional experience working with financial transactions, billing, or accounts receivable functions in a corporate environment. • High school diploma/GED required (Associate degree in a business-related field preferred) • Proficiency with billing software and ERP systems (experience with Dynamics or similar platforms preferred). • Strong data entry and data validation skills with high attention to detail. • Ability to analyze account data, identify discrepancies, and resolve billing issues efficiently. • Excellent verbal and written communication skills for effective collaboration with internal teams and external customers. • Strong organizational abilities to manage multiple accounts and billing tasks simultaneously. • Familiarity with financial regulations and internal controls related to billing and accounts receivable.

🏖️ Benefits

• Equal Opportunity Employers • E-Verify users