Fraud Specialist

Job not on LinkedIn

🔥 9 minutes ago

🌾 Iowa – Remote

🌾 Iowa – Remote

💵 $20 - $24 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

SHAZAM Network - ITS, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1976

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

SHAZAM Network - ITS, Inc. is a nonprofit organization that provides comprehensive payment processing solutions to financial institutions. They specialize in offering cost-effective products and services, including a payments network, digital banking solutions, risk mitigation, and marketing support. SHAZAM is dedicated to empowering its partners by offering innovative technologies and tailored learning opportunities to help them achieve their business goals.

📋 Description

• Receive incoming calls from cardholders to verify suspicious debit card activity • Initiate outbound calls to cardholders to verify suspicious debit card activity • Develop a comprehensive understanding of fraud case management through the fraud detection system • Identify emerging fraud trends • Assist in mitigating fraudulent transaction activity • Interact professionally and respectfully with internal and external customers • Work Sunday through Thursday, 9am–6pm, on the 1st shift

🎯 Requirements

• Experience in banking, financial services, or fraud detection is helpful but not required • Demonstrated reliability and dependability in a metrics-driven environment • Ability to work in a fast-paced inbound and outbound call center environment • Positive and professional attitude • Passion for contributing to continuous improvement and goal achievement • Experience using Microsoft Office • Ability to multitask across multiple computer screens while talking and typing on the phone with cardholders and financial institutions • Must be authorized to work in the U.S. without employment-based visa sponsorship now or in the future

🏖️ Benefits

• Monthly incentive pay • Annual employee bonus program • Pay differential for bilingual individuals • Career learning, development, and growth opportunities • Health, dental, and vision insurance • 401(k) retirement plan with company match • Flexible spending and health savings accounts • Life insurance provided at no cost • Short- and long-term disability provided at no cost • PTO • VTO • Paid parental leave • Company holidays • Educational assistance • Professional Certification Bonus program • Supportive, collaborative, inclusive, and diverse workforce