PubSec Account Manager

🔥 10 minutes ago

🏖️ New Jersey – Remote

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💵 $90k - $130k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

👻 Ghost score 0%

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Logo of SHI International Corp.

SHI International Corp.

5001 - 10000 employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

SHI International Corp. is a leading IT solutions provider that offers a comprehensive range of hardware and software products, alongside expert services for businesses of all sizes. With over 35 years of experience, SHI specializes in software licensing, cloud transformations, cybersecurity enhancements, and IT asset management, serving both commercial and public sector markets. The company partners with a vast network of major technology brands to deliver tailored solutions that meet specific technological needs.

📋 Description

• Drive customer retention and growth by identifying pain points and developing end-to-end solutions • Maintain customer communication to align sales and supply chain forecasts • Host Quarterly Business Reviews and regular status meetings • Engage Account Executives and other resources to demonstrate capabilities and address customer needs • Review and improve processes to accelerate technology deployment and utilization • Participate in business unit-specific major initiative campaigns • Prepare and deliver management reports according to customer requirements • Create, track, and update CRM activities • Act as the central point of contact between customers, outside sales, and internal departments • Provide customer service and support, including creating pricing quotes and managing renewals

🎯 Requirements

• Completed Bachelor’s Degree or relevant work experience required • 2-4 years of experience working in outside sales, inside sales management, or pre-sales supporting large organizations • Ability to travel to SHI, Partner, and Customer Events • Advanced sales EOM sales certification preferred (i.e. Microsoft, Dell, HP, Cisco, AWS, Lenovo, etc.) • 2-4 years of experience in a Customer Success role preferred • Intermediate ability to develop detailed Statements of Work (SOWs) and drive revenue growth through professional services engagements • Intermediate proficiency with Word, Excel, PowerPoint, and Outlook • Intermediate proficiency overseeing and coordinating multiple related projects • Intermediate proficiency with CRM software • Ability to excel in a team selling environment • Intermediate proficiency selling information technology products and services globally

🏖️ Benefits

• Continuous professional growth and leadership opportunities • Health, wellness, and financial benefits • Medical, vision, and dental insurance • 401K • Flexible spending • World-class facilities and technology for working in offices or remotely

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