
5001 - 10000 employees
💼 Consulting
📦 Logistics
🏭 Manufacturing
Consulting • Logistics • Manufacturing
SHI International Corp. is a leading IT solutions provider that offers a comprehensive range of hardware and software products, alongside expert services for businesses of all sizes. With over 35 years of experience, SHI specializes in software licensing, cloud transformations, cybersecurity enhancements, and IT asset management, serving both commercial and public sector markets. The company partners with a vast network of major technology brands to deliver tailored solutions that meet specific technological needs.
🔥 13 hours ago
🏖️ New Jersey – Remote
💵 $75k - $125k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💰 Account Manager
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5001 - 10000 employees
💼 Consulting
📦 Logistics
🏭 Manufacturing
Consulting • Logistics • Manufacturing
SHI International Corp. is a leading IT solutions provider that offers a comprehensive range of hardware and software products, alongside expert services for businesses of all sizes. With over 35 years of experience, SHI specializes in software licensing, cloud transformations, cybersecurity enhancements, and IT asset management, serving both commercial and public sector markets. The company partners with a vast network of major technology brands to deliver tailored solutions that meet specific technological needs.
• Engage with key public-sector customers and build and preserve trusted relationships • Serve as the primary point of contact between customer contract stakeholders and SHI • Collaborate with Account Executives to optimize opportunities through customer contract vehicles • Manage transactional business and large transactional opportunities/orders • Extend the partner network and establish vendor and distribution channel partnerships • Serve as subject matter expert on contract terms and conditions • Coordinate with partners, internal teams, Capture and Contract Management teams, customers, and sales teams • Manage complex contract negotiations • Coordinate and participate in marketing activities for named customers • Provide customer service and support to customers and outside sales teams • Track large customer deals through deal registration and SHI’s CRM tool • Educate sellers, support teams, and partners on contract parameters • Participate in team meetings and proactively resolve problems • Strategize with Account Executives on new opportunities based on customer quoting and order history • Accelerate customer contract adoption within the assigned territory • Act as escalation point for contract compliance and support issues • Provide temporary territory/customer coverage during Account Executive transitions or absences • Participate in knowledge-transfer sessions to ensure smooth handoffs • Coordinate and deliver regular Customer Business Reviews with Tier 1 customers • Travel within the assigned territory as necessary
• Completed Bachelor’s Degree or relevant work experience required • 2-4 years of experience working in outside sales, inside sales management, or pre-sales supporting large organizations • Ability to travel to SHI, Partner, and Customer Events • Advanced sales EOM sales certification preferred (e.g., Microsoft, Dell, HP, Cisco, AWS, Lenovo) • 2-4 years of experience in a Customer Success role preferred • Ability to develop detailed Statements of Work (SOWs) and drive revenue growth through professional services engagements • Intermediate proficiency with Word, Excel, PowerPoint, and Outlook • Intermediate proficiency overseeing and coordinating multiple related projects • Intermediate proficiency using CRM software • Ability to excel in a team selling environment • Intermediate proficiency selling information technology products and services globally • Effective communication, presentation, interpersonal, organizational, planning, documentation, teamwork, follow-up, time management, and adaptability skills
• Continuous professional growth and leadership opportunities • Health, wellness, and financial benefits • Medical, vision, and dental benefits • 401K • Flexible spending • World-class facilities and the technology needed to thrive in offices or remotely
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