Hardware Sales Specialist

Job not on LinkedIn

🔥 9 minutes ago

❄️ Minnesota – Remote

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💵 $65k - $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤑 Sales

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 20%

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Logo of Shield

Shield

51 - 200 employees

Founded 2024

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Shield is a tech-enabled partner and investor that helps managed service providers (MSPs) scale by combining patient capital, operational expertise, and applied AI engineering. The firm provides forward-deployed engineers, operational support (HR, finance, recruiting), people development, and strategic M&A guidance while preserving local leadership and culture. Backed by ZBS Partners and Thrive Holdings, Shield focuses on long-term, founder-friendly partnerships to accelerate growth and implement AI-first solutions.

📋 Description

• Manage day-to-day relationships with existing hardware clients and support smooth transitions of inherited accounts • Respond to client questions about pricing, availability, part numbers, compatibility, lead times, and equipment options • Coordinate repair and refurbished-equipment requests with repair vendors and follow units through return to service • Maintain knowledge of clients’ existing environments and make relevant hardware recommendations • Partner with Account Managers to identify growth opportunities, including headset refreshes, handset upgrades, new-site needs, and aging-equipment replacements • Serve as the primary quoting resource for desktops, laptops, servers, networking equipment, wireless access points, monitors, docks, peripherals, VoIP phones, headsets, and related hardware • Confirm client requirements, including quantities, specifications, warranty terms, timelines, and site details • Source and compare distributor, manufacturer, and specialty-vendor pricing and recommend best-fit options • Register deals and pursue special pricing, promotions, rebates, and partner-program benefits • Produce accurate client-ready quotes with correct part numbers, current pricing, realistic lead times, and warranty or support terms • Identify substitutions and alternatives for backordered or end-of-life equipment and communicate tradeoffs • Hand approved quotes to the ordering team while remaining a client point of contact • Own relationships with hardware distributors, manufacturers, and repair partners • Maintain partner-program status, certifications, and vendor portal access • Advocate for improved pricing, terms, and program benefits • Stay current on product roadmaps, end-of-life announcements, supply constraints, and promotions • Escalate quoting issues, pricing disputes, and pre-sales technical questions • Identify and onboard additional vendors • Apply approved markup guidelines and track gross margin by quote, client, and vendor • Report on quote volume, win rate, hardware revenue, and margin performance • Monitor market pricing to maintain competitiveness while protecting margin

🎯 Requirements

• 2+ years of experience in technology sales, inside sales, sales support, vendor management, or distribution; experience in an MSP, VAR, or technology reseller environment is strongly preferred • Working knowledge of business IT hardware, including computers, servers, networking equipment, wireless solutions, and telephony hardware • Experience with vendor portals, deal registration, and distributor quoting tools • Ability to read technical specifications and accurately identify equipment by manufacturer, model, and part number • Strong understanding of gross margin, markup, freight, and shipping considerations • Exceptional attention to detail and ability to manage multiple quotes at various stages • Clear written communication and strong client-service skills • Self-directed and comfortable managing a high volume of work independently • Preferred experience with VoIP and telephony hardware, including Cisco, Yealink, Poly/Polycom, Jabra, IP phones, headsets, gateways, and ATAs • Preferred experience with legacy PBX and telecom equipment, including refurbished and secondary-market handsets • Preferred experience with Microsoft Teams voice environments • Preferred experience with Dell, HP, Lenovo, Cisco, Meraki, Fortinet, Versa, or Ubiquiti product lines • Preferred experience with distributor relationships or TD SYNNEX, Ingram Micro, ScanSource, Jenne, or similar providers • Preferred experience with quoting or CPQ tools and PSA platforms such as ConnectWise • Preferred experience with vendor rebate and partner-program administration

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