Client Strategy Manager – Enterprise

🔥 1 minute ago

🗽 New York – Remote

🗽 New York – Remote

💵 $120k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Strategy

👻 Ghost score 2%

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ShopMy

WebsiteLinkedInAll Job Openings

51 - 200 employees

📣 Marketing

🛍️ eCommerce

☁️ SaaS

Marketing • eCommerce • SaaS

ShopMy is a leading platform for creators to monetize their influence through product promotion on social media. It provides a simplified shopping experience for audiences via personalized digital storefronts. With features like enhanced affiliate linking and brand partnerships, creators can build lucrative relationships with over 47,000 brands. For brands, ShopMy offers access to an expansive network of elite creators, enabling streamlined interaction and performance tracking. The platform is designed to unlock growth opportunities and redefine creator-brand collaborations in the digital space.

📋 Description

• Own strategy for a focused book of enterprise accounts • Advise and execute on creator engagement, gifting, and performance marketing spend through Opportunities and Spotlights products • Own accountability for ROI delivered by account strategy • Partner with an Account Director on multi-quarter account planning, revenue maximization, and expansion • Navigate complex customer organizations and map stakeholders across brand, performance and paid media, PR, and other teams • Keep programs moving across contacts, budgets, and geographies • Develop creative opportunities beyond affiliate programs, including store openings, app downloads, product launches, in-house brands, category pushes, and retail media • Co-lead proactive QBRs and executive business reviews • Own the performance and platform story in client meetings • Turn performance data into recommendations and investment priorities • Own program health, adoption, and renewal readiness • Escalate meaningful product feedback to the product team • Represent the customer voice internally and coordinate ShopMy’s client-facing teams • Work with and coach an Associate on tactical account execution and development • Travel to visit clients for in-person presentations and relationship-building

🎯 Requirements

• 5+ years of experience in a highly client-facing, strategic role within an agency, marketing organization, media company, SaaS company, or similar environment • Experience owning large, complex enterprise accounts with multiple stakeholders across departments, business units, or geographies • Track record of multi-threading and building durable relationships beyond a single point of contact • Performance fluency: ability to read data, diagnose results, and recommend clear next steps • Exceptional organization and attention to detail • Creativity and initiative in developing and proposing new client opportunities • Commercial awareness of account value, growth potential, and barriers • Strong communication skills with senior stakeholders • Comfort with ambiguity and fast-paced environments • Experience with major retailers, marketplaces, or portfolio/parent companies (bonus) • Exposure to retail media, performance marketing, or paid social budgets (bonus) • Experience supporting high-profile or luxury brands (bonus) • SaaS Customer Success experience (bonus) • Experience at a remote startup (bonus) • NYC-based (plus, not required) • Deep understanding of affiliate marketing and the creator economy (bonus) • Familiarity with Salesforce (bonus) • Must complete employment authorization verification through E-Verify upon hire

🏖️ Benefits

• Equity in ShopMy; all roles receive equity • Employees can build and grow their own ShopMy page • 401(k) with 3% employer contribution, fully vested • Medical, dental, and vision benefits • 100% employer-paid medical option and dependent coverage • Virtual mental health support, urgent care, and primary care visits at no cost for employees and dependents • Flexible PTO, including birthday off • 13 company holidays • 14 weeks of paid parental leave • Remote-first culture with an NYC HQ • Workplace and wellness stipends for wellness and home office needs • Wellhub membership • 100% employer-paid disability and life insurance • Health Care FSA/HSA • Annual company offsite • Quarterly team co-locations

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