Quality Manager, ISO, CMMI

🔥 7 minutes ago

🇺🇸 United States – Remote

💵 $90k - $110k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 2%

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SHR Consulting Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🎖️ Defense

🏥 Healthcare

Consulting • Defense • Healthcare

SHR Consulting Group is an IT consulting firm that provides innovative information technology services to address the evolving challenges faced by government IT customers. With a focus on modernization, they offer a range of services including cloud services, cybersecurity, data analytics, and software development. SHR is committed to delivering superior service backed by industry certifications and a strong emphasis on the professional development of their employees.

📋 Description

• Serve as the primary point of accountability for ISO, CMMI, and applicable quality/compliance audits and assessments • Own the audit lifecycle from planning and preparation through completion, corrective actions, and closure • Develop and maintain annual audit schedules and readiness plans • Coordinate with auditors, assessors, certification bodies, process owners, and stakeholders • Ensure documentation and objective evidence are complete, accurate, current, approved, and available • Facilitate audit activities, including meetings, interviews, evidence requests, and submissions • Track audit findings, observations, nonconformities, opportunities for improvement, and corrective actions through closure • Maintain audit records and report audit readiness, findings, corrective actions, and compliance status to management • Maintain and continuously improve the Quality Management System and related management systems • Support compliance with ISO 9001, ISO/IEC 20000-1, ISO/IEC 27001, and applicable CMMI practices • Conduct compliance and readiness reviews and identify gaps • Maintain controlled policies, procedures, work instructions, templates, forms, plans, and organizational documentation • Manage document versioning, approvals, revision histories, effective dates, review cycles, and archival requirements • Manage preparation for ISO certification, recertification, surveillance audits, and CMMI appraisals • Assist departments with repeatable processes aligned with ISO, CMMI, contractual, and company requirements • Lead or support root-cause analysis and corrective and preventive actions • Develop quality metrics, dashboards, and reports • Provide employee awareness and training on quality procedures, document control, ISO requirements, CMMI practices, and audit readiness • Coordinate with HR, Operations, IT, Security, Finance, Contracts, and project teams on compliance documentation • Support additional quality, compliance, certification, and operational initiatives

🎯 Requirements

• 2–5 years of experience in corporate quality assurance, compliance, document control, audit management, or a related function • Working knowledge of ISO 9001:2015 and quality management systems • Experience with ISO/IEC 20000-1:2018 and/or ISO/IEC 27001:2022 strongly preferred • Knowledge of CMMI frameworks, practices, assessments, or appraisals preferred • Demonstrated experience preparing for and coordinating internal and external audits, certification audits, surveillance audits, or recertification audits • Experience managing audit evidence, findings, corrective actions, and closure activities • Experience maintaining controlled documents, revision histories, approvals, records, and audit evidence • Strong proficiency with Microsoft Office applications and document-management/collaboration platforms such as SharePoint • Strong written communication, proofreading, organizational, analytical, and records-management skills • Experience supporting a government contractor, federal contractor, technology company, or other regulated organization preferred • Experience serving as an audit coordinator, audit lead, or primary organizational point of contact during external audits preferred • ISO Internal Auditor, Lead Auditor, CMMI, quality management, or related certification is a plus • Familiarity with corrective action management, root-cause analysis, risk management, and continuous improvement • Familiarity with federal cybersecurity and compliance frameworks such as NIST, CMMC, or RMF is beneficial • Bachelor’s degree in Business Administration, Quality Management, Information Technology, Cybersecurity, or a related field preferred; equivalent professional experience may be considered • U.S. Citizenship

🏖️ Benefits

• Competitive salary commensurate with experience and clearance level • Comprehensive medical, dental, and vision coverage • 401(k) with company contribution • Paid time off • Eleven federal holidays • Certification reimbursement and training support • Life and disability insurance