AI Community Manager – Contract

Job not on LinkedIn

🔥 2 minutes ago

🏄 California – Remote

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💵 $75 - $95 / hour

⏳ Contract/Temporary

🟠 Senior

🔴 Lead

🤖 Artificial Intelligence

🦅 H1B Visa Sponsor

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Logo of Sia

Sia

1001 - 5000 employees

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

💰 Private equity on 2025-01

Healthcare • Manufacturing • Logistics

Sia is a global management consulting group born digital that specializes in strategy, management consulting, and AI-driven transformation. The firm combines consulting, creative services, and AI solutions (Sia Experience, Sia AI, Sia Studio) to help large enterprises scale digital and generative AI initiatives, optimize operations, and improve customer experience. With ~3,000 consultants across 19 countries, Sia serves blue‑chip and big‑tech clients across multiple sectors including banking, telecommunications, automotive, healthcare, media, and government.

📋 Description

• Define the community strategy for an emerging consumer AI product • Define the target community, member value proposition, and growth approach • Build a valuable, trusted, and well-run home for highly engaged users • Develop ambassador, advocate, and power-user programs • Design and test engagement programs that deepen participation, connection, and long-term community value • Create scalable programs and toolkits for member-run events and meetups • Partner with social, brand, and creative teams to amplify community-created content • Drive adoption in new markets through community-led outreach • Explore AI-enabled, personalized, and scalable community experiences • Partner with growth teams on referral and invite mechanics • Identify creators, advocates, and early adopters producing compelling content • Turn community participation into advocacy, referrals, and organic growth • Use engagement data and experimentation to improve participation, retention, and advocacy • Feed user stories, use cases, and emerging behaviors to marketing and product teams • Serve as the internal voice of the community and translate user behavior and feedback into product insights • Build feedback loops between early adopters and product teams • Own community health metrics including activity, retention, sentiment, advocacy, and community-driven growth • Combine qualitative feedback with behavioral data to identify patterns and opportunities

🎯 Requirements

• 8+ years of experience across community, social, developer relations, creator programs, product advocacy, or related areas • Experience supporting at least one consumer technology product at meaningful scale • Demonstrated experience building an ambassador, advocate, creator, or superuser program from the ground up • Experience taking community programs from idea to launch, testing what works, and iterating quickly • Strong interest in artificial intelligence and how AI products are changing the way people create, communicate, and interact with technology • Experience scaling an online community beyond manual moderation through automation, community roles, governance, escalation paths, and scalable processes • Strong analytical instincts and ability to use community behavior, engagement data, and qualitative feedback to inform strategy • Ability to translate community insights into clear, actionable recommendations for Product and Engineering • Strong writing skills and a distinct, authentic voice • Understanding of internet culture and human-centered communication • Comfort operating in an early-stage environment where the product, community, and playbook are still evolving • Track record of building trust as a core part of the community experience • Experience building community around an AI, generative AI, emerging technology, or highly technical product strongly preferred • Ideally, experience engaging early adopters or technically curious users around rapidly evolving products

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