Community Manager

Job not on LinkedIn

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $75 - $95 / hour

⏳ Contract/Temporary

🟠 Senior

🔴 Lead

👫 Community Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Sia

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

💰 Private equity on 2025-01

Healthcare • Manufacturing • Logistics

Sia is a global management consulting group born digital that specializes in strategy, management consulting, and AI-driven transformation. The firm combines consulting, creative services, and AI solutions (Sia Experience, Sia AI, Sia Studio) to help large enterprises scale digital and generative AI initiatives, optimize operations, and improve customer experience. With ~3,000 consultants across 19 countries, Sia serves blue‑chip and big‑tech clients across multiple sectors including banking, telecommunications, automotive, healthcare, media, and government.

📋 Description

• Define the community strategy for an emerging consumer AI product • Build a valuable, trusted, and scalable home for engaged users • Develop ambassador, advocate, and power-user programs • Design and test engagement programs • Create scalable programs and toolkits for member-led events and meetups • Partner with social, brand, and creative teams to amplify community content • Drive adoption in new markets through community-led outreach • Explore AI-enabled, personalized, and scalable community experiences • Partner with growth teams on referral and invite mechanics • Identify creators, advocates, and early adopters producing compelling content • Turn community participation into product advocacy, referrals, and organic growth • Analyze community behavior, engagement data, retention, and advocacy • Feed user stories, use cases, and emerging behaviors to marketing and product teams • Test, learn from, and scale successful community programs • Translate user behavior, feedback, AI use cases, requests, and friction into actionable Product and Engineering insights • Identify unanticipated product uses and build feedback loops into the product roadmap • Own community health metrics including activity, retention, sentiment, advocacy, and community-driven growth • Combine qualitative feedback with behavioral data to identify patterns and opportunities

🎯 Requirements

• 8+ years of experience across community, social, developer relations, creator programs, product advocacy, or related areas • Experience supporting at least one consumer technology product at meaningful scale • Demonstrated experience building an ambassador, advocate, creator, or superuser program from the ground up • Experience taking community programs from idea to launch, testing what works, and iterating quickly • Strong interest in artificial intelligence and AI products • Experience scaling an online community through automation, community roles, governance, escalation paths, and scalable processes • Strong analytical instincts and ability to use community behavior, engagement data, and qualitative feedback to inform strategy • Ability to translate community insights into actionable recommendations for Product and Engineering • Strong writing skills and an authentic voice • Understanding of internet culture and human-centered communication • Comfort operating in an early-stage, evolving environment • Track record of building trust as a core part of the community experience • Experience building community around an AI, generative AI, emerging technology, or highly technical product strongly preferred • Ideally, experience engaging early adopters or technically curious users around rapidly evolving products • Nice to have: direct experience with AI, generative AI, AI-powered consumer products, AI agents, or emerging technology communities • Nice to have: beta, early-access, or design-partner program experience • Nice to have: experience with creator-led or user-generated content ecosystems • Nice to have: experience working internationally or with distinct product personas