Community Manager – Contract

Job not on LinkedIn

🔥 0 minutes ago

🏄 California – Remote

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💵 $75 - $95 / hour

⏳ Contract/Temporary

🟠 Senior

🔴 Lead

👫 Community Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Sia

Sia

1001 - 5000 employees

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

💰 Private equity on 2025-01

Healthcare • Manufacturing • Logistics

Sia is a global management consulting group born digital that specializes in strategy, management consulting, and AI-driven transformation. The firm combines consulting, creative services, and AI solutions (Sia Experience, Sia AI, Sia Studio) to help large enterprises scale digital and generative AI initiatives, optimize operations, and improve customer experience. With ~3,000 consultants across 19 countries, Sia serves blue‑chip and big‑tech clients across multiple sectors including banking, telecommunications, automotive, healthcare, media, and government.

📋 Description

• Define the community strategy for an emerging AI product • Establish and scale a valuable, trusted, and well-run community • Develop ambassador, advocate, and power-user programs • Create scalable programs and toolkits for member-led events and meetups • Partner with social, brand, and creative teams to amplify community creations • Drive adoption in new markets through community-led outreach • Partner with growth teams on referral and invite mechanics • Identify creators, advocates, and early adopters producing compelling content and support their growth • Drive product advocacy, referrals, and organic growth through community participation • Feed user stories, use cases, and emerging behaviors to marketing and product teams • Translate community behavior, feedback, AI use cases, requests, and friction into actionable Product and Engineering insights • Identify unanticipated product usage patterns and use cases • Build feedback loops between early adopters and product roadmap teams • Own community health metrics including activity, retention, sentiment, advocacy, and community-driven growth • Ensure effective flows between product and community

🎯 Requirements

• 8+ years of experience across community, social, developer relations, creator programs, product advocacy, or related areas • Experience supporting at least one consumer technology product at meaningful scale • Demonstrated experience building an ambassador, advocate, creator, or superuser program from the ground up • Strong interest in artificial intelligence and how AI products are changing creation, communication, and interaction with technology • Experience building community around an AI, generative AI, emerging technology, or highly technical product strongly preferred • Ideally, experience engaging early adopters or technically curious users around rapidly evolving products • Experience scaling an online community beyond manual moderation through automation, community roles, governance, escalation paths, and scalable processes • Ability to translate qualitative community feedback and participation data into actionable insights for Product and Engineering • Strong writing skills and a distinct, authentic voice • Understanding of internet culture and human, non-corporate communication • Comfort operating in an early-stage environment where the product, community, and playbook are evolving • Track record of building trust as a core part of the community experience • Direct experience with AI, generative AI, AI-powered consumer products, or emerging technology communities is a plus • Experience launching or managing beta, early-access, or design-partner programs is a plus • Experience working with highly engaged early adopters and translating feedback into product insights is a plus • Experience building community internationally is a plus • Experience with creator-led or user-generated content ecosystems is a plus • Experience working with a product built around a distinct character, identity, or persona is a plus

🏖️ Benefits

• Remote work option • Temporary contract expected through 12/31/26, with possibility of extension • 40 hours per week • Equal opportunity employment

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