Lead Product Manager, Member Experience

Job not on LinkedIn

🔥 6 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $200k - $220k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Sidecar Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🏥 Healthcare

💼 Consulting

🛡️ Insurance

Healthcare • Consulting • Insurance

Sidecar Health is a health insurance company that provides comprehensive major medical insurance with upfront pricing and no network restrictions or referral requirements. Their goal is to put employees in control of their healthcare by giving them a clear budget for care and allowing them to choose any doctor without surprise costs. They emphasize access to prescriptions without limitations and protection for unplanned care. Sidecar Health also offers transparent pricing and the option for members to save money if they find providers who charge less than their plan pays. Their offerings include individualized access plans and employer plans, ensuring members always have a choice of qualified doctors.

📋 Description

• Own the end-to-end product strategy and roadmap for key member-facing features and experiences • Translate member pain points, business needs, and operational challenges into scalable product solutions • Drive cross-functional collaboration with engineering, design, operations, member support, and compliance • Evaluate and integrate third-party solutions and lead build-vs-buy decisions • Define and track KPIs related to member engagement, product usage, and satisfaction • Partner with marketing and member operations to ensure member awareness, adoption, and feedback loops • Champion an iterative, data-informed product development approach emphasizing quality, accessibility, and ease of use • Ensure member-facing experiences remain compliant, secure, and aligned with regulatory requirements • Lead core initiatives that improve member engagement with Sidecar Health’s healthcare insurance product and platform

🎯 Requirements

• Must reside in California for consideration • Position is not eligible for visa sponsorship or transfers • 8+ years of product management experience • Track record of owning high-volume consumer products across mobile and web, where onboarding, activation, and retention drive results • Experience shipping LLM- or ML-powered customer-facing experiences • Ability to simplify complex experiences into clear, intuitive ones • Fluency in experimentation, including A/B testing, personalization, and journey-level metrics • Proficiency in SQL • Close partnership with design and user research, including speaking directly with members • Ability to set direction in ambiguous, fast-moving environments and influence senior stakeholders and executives • Strong communication, storytelling, and documentation skills • Strong data and analytical mindset • Bachelor’s or Master’s in a relevant field (preferred wording not used; credential is stated without explicit optional marker)

🏖️ Benefits

• Competitive salary • Bonus opportunity • Equity package • Comprehensive Medical, Dental, and Vision benefits • A 401k retirement plan • Paid vacation and company holidays • Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S.