Associate Product Owner

Job not on LinkedIn

🔥 12 hours ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

✅ Product Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sigma Systems

WebsiteLinkedInAll Job Openings

201 - 500 employees

📡 Telecommunications

⚡ Energy

☁️ SaaS

💰 $11M Venture Round - Tribold on 2009-01

Telecommunications • Energy • SaaS

Sigma Systems is a software company that provides cloud-native, API-driven BSS/OSS, product catalog, CPQ and order orchestration solutions for communications service providers and energy/utilities companies. It offers modular, TMF-compliant components and managed services — including AI-enabled automation and data-driven tools — to help operators modernize billing, monetization, and customer fulfillment processes with a SaaS and cloud-focused delivery model.

📋 Description

• Collaborate with business and technical stakeholders to define and refine product roadmaps, release timelines, feature scope, and functional requirements • Maintain, prioritize, and groom the enterprise Chat Platform product backlog • Translate business priorities into actionable features, user stories, and technical requirements • Support backlog planning and ensure development teams have clearly defined and prioritized work • Partner with Team Managers, Scrum Masters, and engineering teams to establish sprint goals and plan iterations • Break down chat, IVR, and conversational AI initiatives into user stories and development tasks • Participate in Agile and Scrum ceremonies • Monitor sprint progress, coordinate dependencies, and support timely delivery of product enhancements • Communicate requirements clearly to cross-functional teams • Support solution discussions and informed technical decision-making • Identify blockers, dependencies, and delivery risks and work with teams to resolve them • Support development and optimization of enterprise chat platforms, IVR systems, and Intelligent Virtual Assistant capabilities • Collaborate with technical teams to evaluate multi-channel customer engagement solutions and validate functional designs • Support platform enhancements involving cloud technologies • Build relationships with business stakeholders, engineering leadership, Scrum Masters, and development teams • Communicate product priorities, feature requirements, timelines, dependencies, and delivery updates • Facilitate collaboration between business and technical teams • Contribute to product decisions improving customer experience, operational efficiency, and platform capabilities

🎯 Requirements

• U.S. citizens only • Bachelor's degree in Information Technology, Business Administration, Computer Science, or a closely related discipline • Minimum of 2+ years of experience in Product Ownership, Business Analysis, or Agile project delivery within an IT or software development environment • Experience writing user stories and translating business requirements into actionable development tasks • Experience managing software product backlogs using Jira, digital.ai Agility, or equivalent platforms • Experience participating in Agile/Scrum ceremonies and collaborating with cross-functional development teams • Understanding of software development processes and product delivery practices • Proficiency with Jira, digital.ai Agility, Confluence, or equivalent Agile project tracking and collaboration tools • Understanding of backlog prioritization, user story development, sprint planning, and Agile delivery practices • Foundational understanding of conversational AI, chatbots, IVR/voice systems, and digital customer experience platforms • Familiarity with basic system integrations and software development lifecycle (SDLC) processes • General awareness of cloud technologies; GCP preferred • Ability to collaborate with engineering teams and understand technical requirements • Strong written and verbal communication skills • Effective stakeholder management and cross-functional collaboration abilities • Strong organizational, analytical, and problem-solving skills • Ability to manage competing priorities and adapt to changing business needs • Attention to detail and a proactive approach to identifying and resolving delivery issues • Willingness to complete the Glider assessment test

🏖️ Benefits

• Access contract opportunities with leading organizations in the healthcare and technology sectors • Contribute to enterprise chat, conversational AI, and digital customer experience initiatives • Collaborate with product, business, and engineering professionals • Gain valuable experience in Agile product delivery and cloud-enabled customer engagement platforms • Receive support from Sigma, Inc. throughout the recruitment and placement process • Equal opportunity employer committed to diversity and an inclusive environment