
51 - 200 employees
Founded 2009
👥 HR Tech
💼 Consulting
🤝 B2B
HR Tech • Consulting • B2B
Silver Cloud is an HR technology consultancy (also referred to as SilverCloud HR) that helps HR leaders select, implement, optimise and manage HRIS and payroll systems. They provide end-to-end services across review, selection, delivery and maximisation stages of HR technology transformation, offer resources like workbooks and whitepapers, run digital maturity assessments, and support mid-to-large organisations with strategic HR tech advice, implementation support, and ongoing optimisation.
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51 - 200 employees
Founded 2009
👥 HR Tech
💼 Consulting
🤝 B2B
HR Tech • Consulting • B2B
Silver Cloud is an HR technology consultancy (also referred to as SilverCloud HR) that helps HR leaders select, implement, optimise and manage HRIS and payroll systems. They provide end-to-end services across review, selection, delivery and maximisation stages of HR technology transformation, offer resources like workbooks and whitepapers, run digital maturity assessments, and support mid-to-large organisations with strategic HR tech advice, implementation support, and ongoing optimisation.
• Facilitate workshops to understand client requirements and business processes • Gather, analyse and document functional and technical requirements • Support future-state process design and solution recommendations • Advise clients on Dayforce best practice and industry standards • Identify opportunities for process improvement and optimisation • Configure Dayforce solutions based on agreed business requirements • Support implementation, enhancement and optimisation projects • Review solution designs and validate proposed configurations • Assist with reporting, data validation and reconciliation activities • Support integration, migration and testing activities where required • Translate client requirements into scalable, sustainable solutions • Support parallel testing and User Acceptance Testing (UAT) • Create and execute test scenarios and scripts • Identify, document and support resolution of system defects • Assist with deployment, cutover and go-live activities • Support post-go-live hypercare and client adoption activities • Build trusted relationships with client stakeholders • Provide guidance and support throughout project lifecycles • Manage stakeholder expectations and communicate progress effectively • Support change management and user adoption initiatives • Contribute to internal knowledge sharing and capability development • Support creation of reusable assets, templates and best practices • Participate in internal development initiatives and training programmes • Stay up to date with Dayforce product developments and industry trends • Support continuous improvement across the wider Dayforce practice
• Demonstrable experience working with Dayforce, either as an end user, system administrator, implementation consultant or support consultant • Experience supporting one or more Dayforce modules, including Payroll, Workforce Management (WFM), Core HR, Benefits • Strong understanding of HR, Payroll and/or Workforce Management processes and ability to translate business requirements into system solutions • Experience supporting system implementations, enhancements, optimisation projects or business transformation initiatives • Knowledge of system configuration, testing, data validation and issue resolution activities • Strong analytical skills with ability to investigate issues, identify root causes and recommend practical solutions • Experience working directly with business stakeholders, subject matter experts and end users • Strong communication and presentation skills, with ability to explain technical and non-technical concepts clearly • Ability to facilitate workshops, gather requirements and challenge existing processes constructively • Experience building trusted relationships with clients and internal stakeholders • Comfortable working within client-facing project environments and managing multiple priorities simultaneously • Ability to work independently whilst contributing positively to wider project and practice teams • Ability to travel to client site as and when needed • Dayforce certification(s) desirable • APA and CPA qualified desirable • Experience working with North American clients desirable • Knowledge of Canadian and US Payroll processes and legislation desirable • Experience supporting Workforce Management, Payroll or Core HR projects desirable
• Remote-first working within approved US locations • Flexible working and a high degree of autonomy • The opportunity to help shape and grow Silver Cloud’s North American Dayforce practice • Varied client exposure across Dayforce implementation and transformation projects • Access to an experienced international Dayforce consulting community • Learning, development and Dayforce certification opportunities • Direct access to senior leaders within a boutique consultancy environment • A supportive, collaborative culture built around our Consulting Differently approach • Competitive compensation aligned to experience, seniority and Dayforce expertise • US employee benefits will be confirmed as part of our North American employment model and discussed transparently during the recruitment process
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