Patient Services Representative II

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $18 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Silver Cross Hospital

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Silver Cross Hospital is a long-standing healthcare institution located in Joliet, Illinois, that has been serving families in Will County and surrounding areas since its inception in 1895. Known for its commitment to providing quality healthcare with compassion, the hospital has evolved significantly over the years, expanding its services and facilities. It features a 296-bed hospital with all private patient rooms and is recognized for its advanced medical capabilities, including robotic-assisted surgeries and affiliations with major medical organizations. Silver Cross Hospital has garnered national recognition for patient safety and quality care, making it one of the leading hospitals in the region.

📋 Description

• Handle 100+ calls per day • Assist with scheduling office, lab, and nurse appointments • Take detailed messages based on providers' written protocols • Multitask between office and provider protocols • Apply understanding of insurance and referrals • Use independent thinking to determine urgent versus routine matters • Work Monday–Friday during the day, with no holidays or weekends

🎯 Requirements

• High school diploma required • Call Center/Front Desk experience preferred • Prior experience and in-depth knowledge of insurance preferred • Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers • Exceptional customer service skills, including the ability to use independent thinking, sound judgement and creativity when resolving customer issues • Ability to balance multiple priorities and effectively handle challenging situations • Excellent verbal communication skills • Ability to use personal computers and select software applications • Must live within 30 miles of SCH

🏖️ Benefits

• Medical, Dental and Vision plans • Life Insurance • Flexible Spending Account • Other voluntary benefit plans • PTO and Sick time • 401(k) plan with a match • Wellness program • Tuition Reimbursement

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume