Senior Solutions Engineer

🕒 May 21

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 29%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Singular

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

☁️ SaaS

📣 Marketing

Consulting • SaaS • Marketing

Singular is a company that focuses on privacy and the optimization of user data for marketing purposes. It uses cookies to enhance site functionality and for remarketing. Singular provides marketing analytics, cost aggregation, and integrates various marketing technologies to offer a unified platform for customer journey analysis. With its solutions, it helps companies obtain a complete view of ROI and optimize their advertising strategies. Singular is known for its strong capabilities in mobile attribution, cross-device attribution, and fraud prevention, making it an invaluable tool for businesses seeking accurate and actionable cross-platform analytics.

📋 Description

• Own and support technical implementation of Singular’s platform from scoping and planning through onboarding, validation, and post-launch technical advisory • Provide senior technical ownership and continuity for high-priority customer accounts across the Americas • Lead or support SDK, API, attribution, web-to-app, S2S, event tracking, data validation, and reporting investigations • Use SQL, logs, APIs, internal tools, and customer technical context to investigate data quality, attribution, and implementation issues • Build trust with customer engineering, marketing, analytics, and business stakeholders • Partner with Customer Success and Sales to support customer happiness, retention, expansion, and technical confidence • Collaborate with Engineering and Product on product gaps, implementation patterns, and roadmap opportunities • Coordinate with Support and Customer Success to ensure technical issues have clear ownership and follow-up • Use AI tools to improve workflows, troubleshooting, documentation, technical analysis, automation, and internal tools or scripts • Develop internal playbooks, training materials, documentation, and workflow improvements • Assist with technical sales activities for new and existing accounts • Prioritize customer product or feature requests and communicate them to Product with technical context and business impact

🎯 Requirements

• 5+ years in Solution Engineering, Technical Account Management, Implementation Engineering, Sales Engineering, Software Engineering, or a similar technical customer-facing role • Experience supporting complex customer implementations or enterprise-level technical accounts • Strong technical troubleshooting skills and ability to break down ambiguous technical problems • Experience integrating or supporting mobile SDKs, REST APIs, event tracking, data integrations, or analytics platforms • Ability to write SQL queries and investigate data quality, reporting, or attribution issues • Comfort working in Mac, UNIX, or command-line environments • Ability to read, debug, or write lightweight scripts, preferably in Python • Strong communication skills with customer-facing and internal technical audiences • Ability to explain complex technical concepts clearly to engineering, marketing, analytics, and business stakeholders • Ability to operate independently in a fast-paced, globally distributed environment • Strong service orientation, ownership mindset, and ability to build trust with customers and cross-functional partners • Desire to build things, improve processes, and create scalable solutions • Authorized to work in the United States • Must not require sponsorship to work in the United States • Nice-to-have: mobile development, iOS, Android, attribution, mobile measurement, adtech, marketing analytics, DMPs, CDPs, ETL workflows, data exports, Singular or adjacent analytics SaaS platforms, Python backend frameworks such as Django or Flask, AI tools, remote/global team experience, and technical training or documentation experience

🏖️ Benefits

• Fully remote position • Equal opportunity employment