North America Market Solutions Director

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $215k - $239k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Skillsoft

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1998

📚 Education

🏢 Enterprise

☁️ SaaS

Education • Enterprise • SaaS

Skillsoft is a company that provides enterprise learning solutions designed to rapidly develop employee skills and close skill gaps. The company offers various customized learning programs, including leadership and business skills, technology skills, compliance and ethics, and AI skills. Skillsoft's learning platforms, such as Codecademy for Enterprise and Skillsoft Percipio, enable organizations to transform their workforces through mentorship, coaching, and instructor-led training. With a focus on integrating learning options into organizational frameworks and supporting workforce development with assessments and reports, Skillsoft aims to prepare teams for the evolving demands of the digital era. More than 12,000 organizations trust Skillsoft for their employee learning and development needs.

📋 Description

• Drive ARR growth, improve retention, enhance customer experience, and guide teams through organizational change across five North America markets • Lead, manage, coach, and develop regional Market Solutions Leaders and set performance standards and accountability • Ensure execution of the end-to-end customer solution lifecycle: Sale → Value → Expand → Renew, with MEDDPICC rigor and value-realization discipline • Build a high-performance, coaching-first culture and systematically develop team capabilities • Align Solutions Partners across markets to opportunity size, complexity, and urgency • Coach teams on executive discovery, problem framing, solution architecture and design, value narratives, business cases, and platform/ecosystem expertise • Guide teams through evolving roles, operating models, and changing customer expectations • Develop the CSM function as a strategic advisor capability and Solution Partners as expert customer-facing advisors • Drive adoption of AI-enabled workflows and tooling • Co-own regional targets for ARR growth, retention, expansion, NPS, and platform conversion with the North America Geo Sales Leader • Oversee performance management cadences, resolve at-risk accounts, and enable account growth • Define the charter and target operating model for global shared/channel solution teams • Establish rules of engagement among shared CSM pools, MSLs, direct sales, and channel partners • Build channel enablement content and solution-positioning playbooks • Design coverage tiers for scalable solution support • Report channel-sourced ARR and shared-team utilization to the Global Solutions Leader • Apply global standards regionally while allowing appropriate local tailoring • Share customer patterns, competitive intelligence, and solution feedback with global teams • Partner with Solutions IP, Professional Services, Product, Marketing, Enablement, and Program Management teams

🎯 Requirements

• 12+ years of progressive management experience in enterprise PaaS spanning some combination of Sales, Customer Success, Solutions Consulting/Pre-Sales, and/or Professional Services • Experience overseeing Professional / Managed Services and Solutioning or consulting, with demonstrated results driving long-term customer growth through business-case-based services engagements • Proven track record delivering ARR growth, retention, and expansion in a platform- and solutions-based selling motion • Proficiency in Salesforce and Business Intelligence (BI) tools • Deep fluency in MEDDPICC or equivalent, value-based selling, and end-to-end customer lifecycle management • Experience designing repeatable processes, tools, or capability models adopted at scale • Strong operational rigor with proficiency in forecasting, pipeline inspection, and data-driven outcomes • Deep familiarity with North America market dynamics • Executive presence with proven ability to engage C-suite customers and senior internal leadership • Preferred: experience in a matrixed global organization and collaboration across Product, Professional Services, Revenue Operations, and Marketing • Preferred: familiarity with learning technologies and L&D functions, learning/talent ecosystems, and AI-enabled workforce transformation

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Paid time off