CRM Associate

Job not on LinkedIn

🔥 0 minutes ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $64k - $71k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sky Betting & Gaming

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🎲 Gambling

🎮 Gaming

👥 B2C

Gambling • Gaming • B2C

Sky Betting & Gaming is a UK-based consumer-facing betting and online gaming operator. Now part of Flutter UK & Ireland and the wider Flutter Entertainment group, the brand is presented alongside Betfair, Paddy Power, PokerStars and tombola as a market-leading provider of trusted entertainment to millions of customers. The company emphasizes responsible play, customer experience and uses digital platforms (web and apps) to deliver betting and gaming services, with operational presence in Leeds and registration under Flutter Entertainment plc.

📋 Description

• Support Commercial CRM campaign builds across XtremePush and Movable Ink, including email, push, and in-app messaging • Own campaign setup end to end, including audience selection, asset approval, dynamic content and personalization, scheduling, and deployment • QA campaigns across devices, checking links, offers, segmentation, and personalization • Monitor live sends and escalate or resolve deployment issues • Manage creative requests, briefs, timelines, delivery, status tracking, and stakeholder alignment • Provide feedback and secure creative asset approvals • Ensure customer communications receive legal and compliance approval before deployment • Maintain approval documentation and review workflows • Partner with Promo Ops on CRM campaign and promotion-related customer service contacts • Investigate customer-reported issues, identify root causes, and drive resolution • Feed recurring issues into process improvements • Maintain campaign calendars, trackers, and operational documentation • Streamline workflows, templatize recurring campaigns, and improve speed to market • Use AI tools and automation to improve builds, QA, and reporting efficiency • Report to the Senior Manager, Commercial CRM

🎯 Requirements

• Bachelor's degree in Marketing, Communications, or a related field, or equivalent experience • 1+ years of experience in CRM, marketing operations, or campaign execution across email, push, and/or in-app channels • Hands-on experience with CRM platforms such as XtremePush or Braze and personalization tools such as Movable Ink is strongly preferred • Exceptional attention to detail and a strong QA mindset • Strong organizational and project management skills • Ability to coordinate across Creative, Legal, Promo Ops, and Customer Service teams • Calm, solutions-oriented approach to troubleshooting in a fast-paced, live environment • Passion for sports, betting, and gaming products is strongly preferred • Curiosity about AI tools and experimentation with LLMs or automation • Interest in or exposure to SQL, or appetite to learn SQL • Availability Monday through Friday, with some after-hours and weekend work expected

🏖️ Benefits

• Base and bonus compensation • Full-time employment benefits • Potential in-person Launching into Better: LIVE cultural immersion in New York City • Benefits information provided at https://benefitsatfanatics.com/