Account Manager

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $75k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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Slide

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🤝 B2B

🔒 Cybersecurity

🔥 Funding within the last year

💰 $70M Series B on 2026-03

SaaS • B2B • Cybersecurity

Slide is a BCDR (backup, continuity & disaster recovery) platform purpose-built for managed service providers (MSPs). It provides secure, encrypted, immutable backups for servers, infrastructure, endpoints and SaaS (Microsoft 365), fast virtualization and rapid recovery to minimize downtime, open APIs and workflow automation for efficient management, and MSP-focused services like white-glove onboarding, direct engineering support, month-to-month contracts, and multi-tenant console features. Slide emphasizes security-by-design, ease of migration, and is trusted by 1,000+ MSPs.

📋 Description

• Build and maintain relationships with a portfolio of existing MSP partners as their primary point of contact. • Manage onboarding calls with newly signed partners and coordinate smooth handoffs with Sales Representatives. • Understand each partner’s business, client base, and growth goals, and build account plans. • Drive retention and expansion by increasing adoption and moving clients from other BCDR solutions. • Conduct regular partner check-ins and business reviews. • Manage renewals, hardware upgrades and refreshes, quoting, and commercial conversations. • Respond to partner requests and own them through resolution. • Identify account risk and proactively protect relationships. • Collaborate with Sales Engineering, Support, Partner Success, and other internal teams. • Maintain account information, opportunities, and forecasts in HubSpot and present growth pipeline in weekly reviews. • Track account performance, retention, expansion, and other metrics in HubSpot. • Represent Slide at partner events, conferences, and industry gatherings. • Stay informed about Slide’s products, the MSP market, and competitive landscape.

🎯 Requirements

• 3+ years in B2B account management, channel account management, or sales, ideally in the MSP or IT channel. • Proven track record of retaining and growing a book of business against revenue targets. • Understanding of Business Continuity & Disaster Recovery (BCDR), backup, or cybersecurity concepts is a plus. • Excellent communication and interpersonal skills, with the ability to build rapport and trust with MSP owners and technical teams. • Strong negotiation and closing abilities. • Excellent time management and organizational skills. • Proficiency in CRM software; HubSpot preferred. • Analytical and problem-solving skills, with comfort using data to spot risk and opportunity. • Self-motivated and results-oriented. • Ability to work independently and as part of a team. • Uses AI and modern sales tools to improve account research, partner communication, and productivity. • Willingness to travel for partner meetings, events, and conferences. • Legally authorized to work in the United States. • Must not require employer sponsorship for an employment visa to work in the United States.

🏖️ Benefits

• Comprehensive health, dental, and vision coverage. • Generous paid time off and holiday schedule. • 401(k) retirement plan. • Opportunities for training and professional growth. • Dynamic and creative work environment with like-minded individuals. • Equity. • Commission.

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