Order Management Specialist

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🌪️ Kansas, Missouri – Remote

🌪️ Kansas – Remote 🏰 Missouri – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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SupplyLogic

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

🏢 Enterprise

B2B • Enterprise

SupplyLogic is a B2B supply-chain and marketing fulfillment company that centralizes tactical sourcing, production, fulfillment and vendor management for branded print, promotional merchandise, and distribution. The company helps marketing teams reduce cost and complexity, enforce brand governance across large multi-location rollouts, and improve speed and accuracy for campaigns and operational materials across industries such as retail, hospitality, healthcare and manufacturing. SupplyLogic offers end-to-end optimization services—assessments, sourcing, and execution—to drive measurable improvements in cost, speed, and brand outcomes.

📋 Description

• Enter and manage orders in ERP systems with complete and accurate details • Create and maintain item records within the system • Validate all order components for accuracy, completeness, and compliance • Attach and verify artwork files and approved proofs • Create replenishment quotes for Account Director (AD) approval and process orders upon approval • Manage production from order receipt through billing • Coordinate with vendors, decorators, and internal production teams • Issue purchase orders and confirm inventory availability and production timelines • Identify, escalate, and resolve discrepancies • Manage open order lines and ensure timely resolution • Track orders and provide updates to client-facing teams and/or clients • Partner with internal teams to ensure alignment and execution • Conduct billing research and support order closure • Support resolution of open order line issues • Manage quoting, production, and execution for replenishment products with AD/AM approval • Serve as a subject matter expert (SME) for e-commerce order setups

🎯 Requirements

• 2+ years in order processing, operations, or print/promotional products • Experience with ERP or order management systems • Strong attention to detail and data accuracy • Understanding of production processes and decoration methods preferred • Ability to manage high-volume, detail-heavy workflows • Strong problem-solving and communication skills

🏖️ Benefits

• Health insurance • 401(k) plan • Flexible work arrangements • Paid time off