Operations Coordinator

🕒 August 31

🇨🇦 Canada – Remote

💵 $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Smart Apartment Data

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Smart Apartment Data is a leading nationwide provider of comprehensive and accurate multifamily data and analytics. Trusted by over 10,000 industry professionals, it offers a robust platform designed to help real estate professionals, investors, and property managers make informed decisions and uncover lucrative opportunities. The platform supplies detailed insights into apartment communities, market trends, and occupancies, facilitating tasks such as investment analysis, competitor benchmarking, and property management. Smart Apartment Data empowers users with powerful intelligence tools for tracking industry changes and identifying sales opportunities, ensuring they remain ahead of their competitors in the multifamily real estate market.

📋 Description

• Coordinate the customer journey from onboarding and training through ongoing support and retention • Follow up with customers, identify pain points, and ensure issues are carried through to resolution • Coordinate issues involving Sales, Accounting, Software, integrations, or licensing, bringing the right people together and keeping ownership clear • Build and improve business processes • Track commitments, dependencies, blockers, and next steps to keep projects and priorities moving • Identify gaps and blind spots, ask the right questions, and determine who needs to be involved • Use customer feedback and operational information to identify improvement opportunities • Provide clear, concise updates and keep operations organized end-to-end

🎯 Requirements

• Experience in operations, project coordination, project management, customer operations, or a similar hands-on role • Experience owning projects or operational work through completion, including coordinating dependencies and following up on outstanding items • Comfortable working from an initial goal, identifying what information or people are needed, and building a practical plan • Experience coordinating across different teams and priorities • Clear, concise professional communication • Interested in a stable, long-term, hands-on coordination role

🏖️ Benefits

• Up to CAD $10,000 annual bonus • Fully remote