Account Manager, Paid Media

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $70k - $80k / year

⏰ Full Time

🟢 Junior

📈 Performance Marketing

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of SmartBug Media

SmartBug Media

201 - 500 employees

Founded 2007

📣 Marketing

🤝 B2B

💼 Consulting

💰 Private equity on 2020-03

Marketing • B2B • Consulting

SmartBug Media is a digital marketing agency that specializes in inbound marketing, content strategy, demand generation, and HubSpot-focused marketing automation and implementations. The firm helps companies grow by building content-driven campaigns, optimizing SEO and paid media, implementing and managing HubSpot CRM and marketing tools, and providing strategic consulting on go-to-market and lead generation. SmartBug primarily serves B2B clients and acts as a solutions partner for marketing technology and automation.

📋 Description

• Serve as a primary point of contact for franchise clients. • Foster strong client relationships through regular and proactive communication. • Escalate client satisfaction concerns to Strategists/Supervisors for timely resolution. • Develop an understanding of client goals and meet or exceed them through thoughtful strategies and execution. • Review performance metrics and communicate insights. • Coordinate with Account Associates for campaign optimization and execution. • Share knowledge, learnings, and best practices with teammates. • Manage a high volume of accounts while maintaining accuracy and quality. • Assist with strategy planning for larger accounts under the direction of Strategists and Supervisors. • Identify opportunities for client growth and improvement.

🎯 Requirements

• 1+ years of client-facing experience in an agency setting, including experience reporting on client data, driving strategy, and other forms of regular communication directly with clients. • 1-2 years of in-platform Google Ads and Meta Ads optimization experience. • Demonstrated ability to manage multiple lead generation campaigns and meet performance goals independently. • Dedicated to building strong client relationships and ensuring satisfaction. • Excellent verbal and written communication skills for client interactions. • Ability to manage a high volume of accounts with precision. • Works effectively with internal teams to achieve client goals. • Proactive in identifying and escalating potential issues.

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