Systems & Methods, Inc. (SMI)
501 - 1000 employees
Founded 1971
💳 Fintech
🤝 B2B
🏛️ Government
Fintech • B2B • Government
Systems & Methods, Inc. (SMI) is a family-led business dedicated to enhancing the quality of life for families through innovative financial solutions. For over 50 years, SMI has provided critical funds to families by developing custom disbursement systems that cater to the unique needs of state and local agencies across the U. S. By leveraging advanced technology and a relationship-focused approach, SMI excels in delivering precise payment processing and comprehensive financial management services. Their offerings include child support processing, prepaid cards, and online banking solutions designed to ensure security, flexibility, and user-friendly experiences for individuals and families.
Bilingual Customer Service Representative
Job not on LinkedIn
🔥 1 hour ago
🗣️🇪🇸 Spanish Required
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Systems & Methods, Inc. (SMI)
501 - 1000 employees
Founded 1971
💳 Fintech
🤝 B2B
🏛️ Government
Fintech • B2B • Government
Systems & Methods, Inc. (SMI) is a family-led business dedicated to enhancing the quality of life for families through innovative financial solutions. For over 50 years, SMI has provided critical funds to families by developing custom disbursement systems that cater to the unique needs of state and local agencies across the U. S. By leveraging advanced technology and a relationship-focused approach, SMI excels in delivering precise payment processing and comprehensive financial management services. Their offerings include child support processing, prepaid cards, and online banking solutions designed to ensure security, flexibility, and user-friendly experiences for individuals and families.
📋 Description
• Answering incoming calls in a timely manner • Providing callers with accurate account information • Effectively redirecting callers to appropriate areas/agency • Maintaining knowledge of procedures and systems • Communicating client concerns and feedback to management • Researching and processing correspondence received by email, fax and mail
🎯 Requirements
• Bilingual in Spanish/English • High School Diploma or equivalent required • At least one year prior experience in customer service or call center technology • Proficient in data entry skills including keyboard, mouse and 10 keypad • Basic knowledge of Microsoft Windows and Office
🏖️ Benefits
• Health insurance • 401(k) matching • Flexible work arrangements • Paid time off • Professional development opportunities
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