Project Coordinator

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Smile Digital Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

⚕️ Healthcare Insurance

☁️ SaaS

🏢 Enterprise

💰 $30M Series B on 2023-01

Healthcare Insurance • SaaS • Enterprise

Smile Digital Health is a company specializing in healthcare data interoperability and health IT solutions. Their Smile Health Data Platform enables efficient data ingestion and transformation into FHIR resources, enhancing clinical decision-making and business intelligence. Focused on compliance and security, Smile Digital Health offers services such as prior authorization automation, standardizing data exchange, and supporting healthcare providers, payers, and health information exchanges with customizable and scalable solutions.

📋 Description

• Assist Technical Account Managers (TAMs) and Agile Leads in coordinating, planning, communicating, and executing the delivery of core project components. • Coordinates and facilitates project meetings, reviews status and escalates issues for corrective action. • Ensure completion of administrative tasks such as project operations support, deliverable management, communication support and project/service management tooling support. • Triage project issues and work with internal departments to address/mitigate/resolve the issues, under the guidance of Technical Implementation Leads and Technical Account Managers. • Proactively identify project blockers and risks and flags them to the project team. • Develop and maintain issue logs and project repositories of documents, prepare documents for various recurring meetings including minutes, issue logs, etc. • Coordinate with multiple internal/external partners. Establish effective collaboration with other teams and ensure good communication. • Monitor, track and coordinate project plans and provide reporting and input to ensure targets are met. • Provides direct support in relation to reporting, planning, and contracting issues to internal partners. • Provide timely and accurate project updates to internal/external partners. • Gather and analyze project data and propose efficient ways to expedite project delivery. • Accountable for ensuring that all your working hours are accurately reported in the time tracking system on a daily or weekly basis, that the majority of (if not all) hours are tracked as billable and that the project management tool is properly and fully utilized. • Tracking and reporting of billable hours is a critical aspect of project management and delivery to our customers and this is a major area of accountability for the Project team.

🎯 Requirements

• 1+ years of experience working with internal clients and business units within an IT environment. • Experience working with JIRA, Confluence or similar tools. • Demonstrated ability to work well with various groups of internal and external clients within business units while demonstrating customer service. • Understanding of project management concepts. • Experience with budgeting, forecasting, SOW and resourcing • Should be able to multitask and be a quick learner. Have excellent communications skills and can manage client expectations. Can do attitude. • Strong organizational skills. Ability to, provides updates as required, identifies potential conflicts between project and functional areas. • Can work independently and in a team environment under the direction of the TAM and the relevant IT and business partners as appropriate.

🏖️ Benefits

• Remote Work Environment • Flexible Time Away From Work Policy including PTO, Personal and Sick Days • Competitive Salary and Health/Medical Benefits • RRSP/TFSA/401K Employee Contribution • Life and Disability • Employee Assistance Program • FHIR Study Program and Skillsoft Learning • Super HAPI Fun Club