Field Service Technician I

Job not on LinkedIn

🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $64.7k - $87.6k / year

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Smiths Group plc

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1851

🎖️ Defense

🏥 Healthcare

📦 Logistics

Defense • Healthcare • Logistics

Smiths Group plc is a pioneering company that has been at the forefront of engineering for over 170 years, focused on creating a safer, more efficient, and better-connected world. The company operates through four divisions: John Crane, which specializes in mission-critical technologies for the energy sector; Smiths Detection, a leader in threat detection and security screening; Flex-Tek, which provides high-performance solutions for fluid movement and temperature management; and Smiths Interconnect, which develops advanced connectivity solutions for secure data transfer. Smiths Group is committed to sustainability and engineering a better future by addressing global challenges such as climate change, safety, and data connectivity.

📋 Description

• Meet daily service repair needs and drive customer satisfaction • Install, repair, and maintain equipment in the field • Provide customer training as required • Document inspections, maintenance, and repair work and submit paperwork promptly • Order, install, and return parts while managing repair-parts cycle time • Review logs for open issues and prepare formal customer reports • Participate in service-sales opportunities and support revenue programs • Maintain and calibrate tools and test equipment • Assess equipment performance using field-support data and recommend improvements • Provide technical support to customers and other service professionals • Participate in site surveys, pilot-program service activities, and meetings • Maintain business communication with customers and colleagues • Build relationships with senior Field Service Engineers and Product Managers • Control and minimize costs • Comply with company health, safety, environmental, export-control, and security policies • Provide supervision on a project basis when required • Travel daily to customer locations in and around the Chicago Metro area, including ORD airport

🎯 Requirements

• Associate’s Degree, related trade certification in electrical, electronic, or mechanical fields, or military training in electrical, mechanical, or electronics • Equivalence through 1–3 years of related electrical or mechanical field service work experience acceptable • Minimum 1–3 years of experience troubleshooting and repairing electrical and electronic systems and equipment in the field • Computer literacy and competency with all programs in the MS Office Suite • Aptitude for learning specialized software programs • Excellent communication, organizational, interpersonal, and customer service skills • Strong customer focus and teamwork orientation • Responsiveness to customer issues at all times • Willingness and ability to travel at short notice • Basic technical knowledge of Trace and X-Ray technologies • Must successfully pass a federal background investigation if required • May require Sensitive Security Information (SSI) access and TSA vetting • May require a U.S. Personal Security Clearance • Must be able to lift/carry 80 lbs • Must be able to push/pull 200 lbs • Must be able to move/manipulate equipment weighing up to 1,000 lbs with assistance from specified devices • Ability to work safely in extreme environments around dangerous industrial equipment • Ability to work Monday–Friday, with travel, overtime, and other work hours potentially required

🏖️ Benefits

• Excellent training and opportunities for career growth across the business, locally and globally • Inclusive environment with strong leadership and focus on safety and wellbeing • Flexible benefits supporting health, wellbeing, financial, and lifestyle needs • Medical, dental, and vision insurance • 401(k) with company match • Paid time off • Competitive Business Profit Plan • Competitive benefits package • Drug-free workplace