Field Service Technician II – DCA

Job not on LinkedIn

🔥 0 minutes ago

🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

💵 $64.7k - $87.6k / year

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Smiths Group plc

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1851

🎖️ Defense

🏥 Healthcare

📦 Logistics

Defense • Healthcare • Logistics

Smiths Group plc is a pioneering company that has been at the forefront of engineering for over 170 years, focused on creating a safer, more efficient, and better-connected world. The company operates through four divisions: John Crane, which specializes in mission-critical technologies for the energy sector; Smiths Detection, a leader in threat detection and security screening; Flex-Tek, which provides high-performance solutions for fluid movement and temperature management; and Smiths Interconnect, which develops advanced connectivity solutions for secure data transfer. Smiths Group is committed to sustainability and engineering a better future by addressing global challenges such as climate change, safety, and data connectivity.

📋 Description

• Troubleshoot, service, install, deploy, and repair Trace, X-Ray, CT X-Ray, and Cargo Inspection equipment at customer sites • Travel daily to locations in and around the Washington, DC area, including Ronald Reagan Washington National Airport • Maintain field service logs and job files • Conduct customer follow-up calls to ensure satisfaction • Meet daily service repair needs and drive customer satisfaction • Communicate effectively with customers and foster positive customer relationships • Provide customer training as required • Respond to emergency and non-scheduled service calls • Complete scheduled maintenance within required deadlines • Document inspections, maintenance, and repair work and submit paperwork promptly • Order, install, and return parts and manage repair-parts cycle time • Maintain accurate inventories of parts and tools • Review logs for open issues and prepare formal customer reports • Participate in Service Sales opportunities and support revenue programs • Maintain and calibrate tools and test equipment • Assess equipment performance using field-support data and recommend modifications or improvements • Provide technical support to customers and other service professionals • Participate in site surveys, pilot service programs, meetings, special projects, and report preparation as needed • Build relationships with senior Field Service Technicians and Product Managers to support customer needs and stay current with technical trends • Control and minimize costs while maximizing revenue • Submit expenses, time cards, and administrative documentation within specified timelines • Comply with company health, safety, and environmental policies

🎯 Requirements

• Associate’s Degree, related trade certification (electrical, electronic, mechanical), or military training in electrical, mechanical, or electronics • 1–3 years of equivalent related electrical or mechanical field service experience may substitute for education • 1–3 years of experience troubleshooting and repairing electrical and electronic systems and equipment • Computer literacy and competency with all programs in the MS Office Suite • Aptitude for learning specialized software programs • Excellent oral and written communication skills • Strong customer focus and teamwork orientation • Willingness and ability to travel at short notice • Ability to respond to emergency and non-scheduled service calls within established response times • Must maintain current technical certifications • Must pass TSA vetting for Sensitive Security Information (SSI) access • Must successfully pass a federal background investigation • Must be able to lift/carry 80 lbs • Must be able to push/pull 200 lbs • Must be able to move/manipulate equipment weighing up to 1,000 lbs with assistance from approved devices • Ability to frequently bend, stoop, twist, turn, and work in unusual positions • Ability to work safely in extreme environments and around dangerous industrial equipment • Must comply with U.S. export control and security regulations • Must be willing to work travel, overtime, and hours outside Monday–Friday when required

🏖️ Benefits

• Competitive Business Profit Plan • Medical insurance • Dental insurance • Vision insurance • 401(k) with company match • Paid time off • Excellent training • Career growth opportunities locally and globally • Inclusive environment • Strong leadership • Focus on safety and wellbeing • Flexible benefits supporting health, wellbeing, financial and lifestyle needs