Field Service Technician II

Job not on LinkedIn

🔥 13 hours ago

🐎 Kentucky – Remote

🐎 Kentucky – Remote

💵 $74.4k - $100.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Smiths Group plc

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1851

🎖️ Defense

🏥 Healthcare

📦 Logistics

Defense • Healthcare • Logistics

Smiths Group plc is a pioneering company that has been at the forefront of engineering for over 170 years, focused on creating a safer, more efficient, and better-connected world. The company operates through four divisions: John Crane, which specializes in mission-critical technologies for the energy sector; Smiths Detection, a leader in threat detection and security screening; Flex-Tek, which provides high-performance solutions for fluid movement and temperature management; and Smiths Interconnect, which develops advanced connectivity solutions for secure data transfer. Smiths Group is committed to sustainability and engineering a better future by addressing global challenges such as climate change, safety, and data connectivity.

📋 Description

• Meet daily service repair needs and drive customer satisfaction • Install, repair, and maintain equipment in the field • Provide customer training as required • Document inspections, maintenance, and repair work and submit paperwork promptly • Order, install, and return parts while managing repair-parts cycle time • Review logs for open issues and prepare formal customer reports • Participate in service sales opportunities and support revenue programs • Maintain and calibrate tools and test equipment • Assess equipment performance using field-support data and recommend improvements • Provide technical support to customers and other service professionals • Participate in site surveys, pilot service programs, and meetings • Maintain communication with senior Field Service Engineers and Product Managers • Control and minimize costs • Travel daily to customer locations in and around Hebron, including the airport • Comply with company health, safety, and environmental policies

🎯 Requirements

• Associate’s Degree, related trade certification, or military training in electrical, electronic, or mechanical fields • 1–3 years of comparative related electrical or mechanical field service work and life experience may be acceptable in lieu of the stated education • Minimum 3 years of experience troubleshooting and repairing electrical and electronic systems and equipment in the field • Computer literacy and competency with all programs in the MS Office Suite • Aptitude for learning specialized software programs • Basic technical knowledge of Trace and X-Ray technologies • Excellent communication, organizational, interpersonal, telephone, and customer service skills • Strong customer focus and teamwork orientation • Willingness and ability to travel at short notice • Must successfully pass a federal background investigation and TSA vetting for Sensitive Security Information (SSI) access • Must comply with applicable U.S. export control and security regulations • Ability to lift and carry 80 lbs. • Ability to operate carts, hoists, davit cranes, pallet jacks, and other devices • Full body mobility • Ability to work safely in varied environments around dangerous industrial equipment • Willingness to work overtime and hours other than Monday–Friday as required • Must be able to work in a drug-free workplace and submit to drug testing as permitted by law

🏖️ Benefits

• Competitive Business Profit Plan • Medical, dental & vision insurance • 401(k) with company match • Paid time off • Flexible benefits to support health, wellbeing, financial and lifestyle needs • Training and opportunities for career growth locally and globally • Inclusive environment with strong leadership and focus on safety and wellbeing