Field Service Technician II

Job not on LinkedIn

🔥 12 hours ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $74.4k - $100.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 1%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Smiths Group plc

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1851

🎖️ Defense

🏥 Healthcare

📦 Logistics

Defense • Healthcare • Logistics

Smiths Group plc is a pioneering company that has been at the forefront of engineering for over 170 years, focused on creating a safer, more efficient, and better-connected world. The company operates through four divisions: John Crane, which specializes in mission-critical technologies for the energy sector; Smiths Detection, a leader in threat detection and security screening; Flex-Tek, which provides high-performance solutions for fluid movement and temperature management; and Smiths Interconnect, which develops advanced connectivity solutions for secure data transfer. Smiths Group is committed to sustainability and engineering a better future by addressing global challenges such as climate change, safety, and data connectivity.

📋 Description

• Travel daily to customer locations in and around the Raleigh-Durham metropolitan area, including the airport • Troubleshoot, service, install/deploy and repair Trace, X-Ray, CT X-Ray and Cargo Inspection equipment • Maintain field service logs, filing systems, job files and accurate parts and tools inventory • Conduct customer follow-up calls and provide customer training • Respond to emergency and unscheduled service calls within established response-time goals • Complete scheduled maintenance, inspections, repairs and documentation within required deadlines • Order, install and return parts; manage repair-parts cycle time • Review logs for open issues and prepare formal customer reports • Participate in service-sales opportunities and revenue programs • Maintain and calibrate tools and test equipment • Assess equipment performance and recommend modifications or improvements • Provide technical support to customers and other service professionals • Participate in site surveys, pilot programs, meetings, special projects and reports as needed • Maintain technical certifications and technical knowledge of Trace and X-Ray technologies • Collaborate with senior Field Service Technicians and Product Managers • Submit expenses, time cards and administrative work on time • Comply with health, safety and environmental policies

🎯 Requirements

• Associate’s Degree, related trade certification (electrical, electronic, mechanical), or military training (electrical, mechanical, electronics) • 1–3 years of comparative related electrical or mechanical field service work and life experience may be accepted as equivalence • Minimum of 3 years’ experience troubleshooting and repairing electrical and electronic systems and equipment in the field • Computer literacy and competency in all programs within MS Office Suite; aptitude for specialized software • Excellent communication, organizational, interpersonal, customer service, telephone and multitasking skills • Strong customer focus and teamwork orientation • Willingness and ability to travel at short notice • Must pass TSA vetting and a federal background investigation for Sensitive Security Information access • Must be able to lift/carry 80 lbs. • Ability to operate carts, hoists, davit cranes, pallet jacks or other devices • Full body mobility • Ability to work safely in varied environments and around dangerous industrial equipment • Must comply with applicable U.S. export control and security regulations • Must be willing to work travel, overtime, and hours other than Monday-Friday when required

🏖️ Benefits

• Excellent training and opportunities for career growth across the business, both locally and globally • Inclusive environment with strong leadership and a focus on safety and wellbeing • Flexible benefits to suit your lifestyle, with health, wellbeing, financial and lifestyle support for you and your family • Medical, dental, and vision insurance • 401(k) with company match • Paid time off • Drug-free workplace

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