Key Account Manager – Federal Sales

Job not on LinkedIn

🔥 3 minutes ago

🦀 Maryland – Remote

infoinfo

💵 $93.1k - $139.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Logo of Smiths Group plc

Smiths Group plc

10,000+ employees

Founded 1851

🎖️ Defense

🏥 Healthcare

📦 Logistics

Defense • Healthcare • Logistics

Smiths Group plc is a pioneering company that has been at the forefront of engineering for over 170 years, focused on creating a safer, more efficient, and better-connected world. The company operates through four divisions: John Crane, which specializes in mission-critical technologies for the energy sector; Smiths Detection, a leader in threat detection and security screening; Flex-Tek, which provides high-performance solutions for fluid movement and temperature management; and Smiths Interconnect, which develops advanced connectivity solutions for secure data transfer. Smiths Group is committed to sustainability and engineering a better future by addressing global challenges such as climate change, safety, and data connectivity.

📋 Description

• Directly manage day-to-day account management responsibilities for one or more key customers • Provide service throughout the sales process, from estimates and order management through product handover • Report to the Director of Federal Sales • Collaborate with sales, marketing, finance, and product management stakeholders • Provide financial updates, analysis, reports, and recommendations to improve sales processes • Oversee and nurture key client relationships as primary point of contact • Use solution-based selling to match products, services, and partnerships to customer needs • Develop and implement client retention and account expansion strategies • Conduct needs assessments and provide tailored solutions • Identify cross-selling and upselling opportunities • Align account strategies with sales goals and contribute to pricing, proposals, and negotiations • Resolve client issues proactively • Develop and implement strategic account plans • Monitor industry trends, market conditions, and competitors • Manage contract negotiations and renewals • Establish and monitor account KPIs and report progress to internal stakeholders • Utilize CRM processes for current and future customer relationships • Close new business orders with existing accounts to meet or exceed assigned sales quota • Perform other duties as required

🎯 Requirements

• Bachelor's Degree required • Major in Business, Sales, Finance, or technical field preferred • Minimum 5 years of experience and demonstrated success in sales account management within a disciplined B2B sales environment or technical product support/management with customer interface and communication • Experience selling into the Federal government highly preferred • United States Citizenship required • Self-motivated and proactive approach to managing key accounts • Professional relationship-building with customers/prospects • Excellent oral and written communication skills • Ability to present information in front of a large group • Ability to identify and convey how products and technologies can solve customer needs • Ability to read, write, and interpret general business periodicals, professional journals, or government regulations • Ability to define problems, collect data, establish facts, and draw valid conclusions • Ability to write reports, business correspondence, procedure manuals, and standard operating procedures • Proficient in MS Office Programs • Ability to travel frequently and work at internal offices, customer/prospect offices, or trade shows

🏖️ Benefits

• Competitive Business Profit Plan • Medical, dental & vision insurance • 401(k) with company match • Paid time off • Flexible benefits to support health, wellbeing, financial, and lifestyle needs • Excellent training • Career growth opportunities locally and globally • Inclusive environment • Safety and wellbeing focus

Apply Now

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