
10,000+ employees
Founded 1932
đź Consulting
đĽ Healthcare
đŁ Marketing
Consulting ⢠Healthcare ⢠Marketing
SNHU Careers is the careers and hiring portal for Southern New Hampshire University, a nonprofit institution focused on transforming learnersâ lives. The site promotes the universityâs mission-driven culture, inclusive values, employee benefits (including remote work options and paid time off), and a wide range of job categories from academics and teaching to business operations, student support, marketing, and campus roles. It encourages talent community sign-ups and highlights professional development, diversity and equity initiatives, and flexible work arrangements.
đĽ 0 minutes ago
đ Alabama, Arizona, +30 more states â Remote
đľ $94.1k - $150.6k / year
â° Full Time
đ Senior
đ´ Lead
đŽââď¸ Software Engineering Manager
đť Ghost score 0%
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10,000+ employees
Founded 1932
đź Consulting
đĽ Healthcare
đŁ Marketing
Consulting ⢠Healthcare ⢠Marketing
SNHU Careers is the careers and hiring portal for Southern New Hampshire University, a nonprofit institution focused on transforming learnersâ lives. The site promotes the universityâs mission-driven culture, inclusive values, employee benefits (including remote work options and paid time off), and a wide range of job categories from academics and teaching to business operations, student support, marketing, and campus roles. It encourages talent community sign-ups and highlights professional development, diversity and equity initiatives, and flexible work arrangements.
⢠Lead, coach, and develop a team of Modern Workplace engineers and administrators ⢠Provide hands-on technical leadership across Microsoft 365, endpoint management, collaboration, identity, security, automation, and device-management technologies ⢠Serve as a senior escalation point for complex incidents, service disruptions, implementation challenges, and architectural decisions ⢠Participate in technical discovery, solution design, configuration, testing, deployment, troubleshooting, and documentation ⢠Review technical designs, implementation plans, scripts, configurations, and operational procedures ⢠Manage work intake, prioritization, resource assignment, execution, and follow-through ⢠Translate departmental strategy and institutional requirements into technical roadmaps, delivery plans, and team assignments ⢠Establish technical standards, engineering practices, documentation requirements, and accountability expectations ⢠Conduct one-on-one meetings, performance discussions, technical coaching, and professional-development planning ⢠Identify skill gaps and create opportunities for cross-training, knowledge sharing, mentoring, and technical growth ⢠Partner with the Director on platform strategy, architecture, workforce planning, budgeting, vendor management, and service improvement ⢠Coordinate technical delivery across Microsoft 365, Intune, Windows, macOS, MECM, Autopilot, Teams, SharePoint, OneDrive, Entra ID, Power Platform, Copilot, and related technologies ⢠Collaborate with Information Security, Infrastructure, Enterprise Applications, Service Management, and other ITS teams ⢠Support incident, problem, change, request, release, and configuration-management practices ⢠Evaluate emerging technologies and recommend improvements ⢠Develop automation and promote scripting, standardization, and repeatable engineering practices ⢠Monitor service performance, technical debt, workload distribution, platform health, and delivery outcomes ⢠Communicate technical risks, dependencies, status, resource needs, and recommendations ⢠Represent Modern Workplace Engineering in technical reviews, governance forums, project meetings, and operational discussions ⢠Report to the Director of Modern Workplace Engineering
⢠Seven or more years of progressive experience in Microsoft 365, endpoint engineering, infrastructure, systems administration, Modern Workplace technologies, or a related technical field ⢠Three or more years of formal people-management, supervisory, technical-leadership, or team-leadership experience ⢠Bachelor's degree or equivalent years of experience in lieu of degree acceptable ⢠Strong hands-on experience with Microsoft 365 administration and at least two major Modern Workplace disciplines ⢠Experience troubleshooting complex technical issues and guiding engineers through resolution ⢠Experience designing, implementing, and supporting enterprise-scale technology solutions ⢠Experience reviewing technical designs, scripts, configurations, implementation plans, and operational documentation ⢠Demonstrated experience coaching technical employees, managing performance, and supporting career development ⢠Experience managing competing operational priorities, escalations, projects, and technical resources ⢠Working knowledge of IT service-management, security, governance, and change-management practices ⢠Strong communication, decision-making, organizational, and stakeholder-management skills ⢠Must reside in and work from one of the approved states ⢠Reliable internet connection and dedicated, properly equipped workspace free of distractions
⢠High-quality, low-deductible medical insurance ⢠Low to no-cost dental and vision plans ⢠5 weeks of paid time off ⢠Almost a dozen paid holidays ⢠Employer-funded retirement ⢠Free tuition program ⢠Parental leave ⢠Mental health and wellbeing resources ⢠Remote work option in approved states ⢠Dedicated, properly equipped workspace requirement for remote employees
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