Senior Customer Experience Designer, UX, Creative

Job not on LinkedIn

🔥 18 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $80k - $95k / year

⏰ Full Time

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Snipp Interactive

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2007

📣 Marketing

☁️ SaaS

🤖 Artificial Intelligence

Marketing • SaaS • Artificial Intelligence

Snipp Interactive is an AI-powered marketing SaaS company that connects digital spend to verified, offline purchases. Its platform offers receipt processing and real-time purchase validation, digital coupons, promotions and sweepstakes management, loyalty and channel loyalty platforms, digital rebates, and a customer rewards program, plus a Financial Media Network for targeting bank audiences. Snipp emphasizes SKU-level attribution, first-party data capture, fraud protection and compliance (ISO 27001, SOC 2 Type 2), and serves CPG brands, retailers and other enterprise clients to prove ROI across channels.

📋 Description

• Own UX and design execution for assigned loyalty, rebate, promotion, and sweepstakes programs, including registration, receipt upload, earning, redemption, and communications • Balance client goals, usability, platform capabilities, and program rules • Design polished, brand-led responsive sites, landing pages, microsites, emails, social assets, and promotional materials • Present and explain experience and creative decisions to clients, gather and resolve feedback, and lead working discussions • Partner with the VP of Customer Experience on overarching creative strategy and key client direction • Use AI tools, including Claude Design where appropriate, for concepting, prototyping, and production • Use emerging tools to analyze requirements, draft supporting materials, document decisions, and improve repeatable creative and production tasks • Partner with Sales, Account Management, Delivery, Product, and Development to identify build constraints, flag risks and trade-offs, and shape achievable customer experiences • Collaborate with Product on reusable UX patterns, templates, and design-system improvements • Document and refine workflows from scope through approval and production • Maintain accessibility, responsiveness, brand consistency, and alignment with program rules • Contribute thoughtful critique and work constructively across distributed teams

🎯 Requirements

• 5+ years of experience in UX, digital, product, or visual design, or equivalent demonstrated capability • Senior-level design judgment and strong visual design skills, including typography, composition, hierarchy, interaction, and detail • Portfolio or relevant design samples demonstrating strong visual execution, brand-led digital experiences, UX thinking across journeys and responsive layouts, and a substantial project carried from concept through execution • Experience taking meaningful design work from brief through execution, managing competing priorities, and proactively moving work forward • Solid UX fundamentals, including user journeys, interaction design, responsive and mobile-first experiences, and usability-focused visual design • Strong command of professional design tools such as Figma and Adobe Creative Suite • Ability to create, refine, and prepare polished digital creative and interactive prototypes • Hands-on use of AI tools in creative or production work, with ability to evaluate and improve AI-generated output • Confidence presenting and explaining design work, receiving feedback, and collaborating across disciplines • Hands-on individual-contributor mindset with resourcefulness across experience design, campaign creative, prototyping, and production needs • Experience in loyalty, promotions, rebates, sweepstakes, incentive marketing, agency or client services, CPG or retail, SaaS platforms, design systems, configurable templates, or WCAG accessibility standards is a plus • Ability to work during core hours of 8:00am to 4:00pm PT, with occasional early or late calls to overlap with Europe and India teams

🏖️ Benefits

• Competitive and comprehensive total rewards package • Remote work arrangement • Core hours of 8:00am to 4:00pm PT • Distributed work environment with electronic communication