Senior Technical Success Manager

🕒 2 days ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $119k - $148.8k / year

⏰ Full Time

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Snyk

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔐 Security

☁️ SaaS

Security • SaaS

Snyk is an AI-powered application security platform that helps developers and security teams find, prioritize, and fix vulnerabilities across code, open-source dependencies, containers, infrastructure-as-code, APIs, and web applications. It offers developer-first tooling and integrations that shift security left in the SDLC, combining static and dynamic testing, software composition analysis, runtime scanning, and an AI-driven “AI Trust” ecosystem delivered as a cloud platform. Snyk focuses on DevSecOps automation, software supply chain risk, and secure development workflows for organizations of all sizes.

📋 Description

• Orchestrate near, mid, and long-term visions and strategies for enterprise customers, ensuring they realize full value across their Application Security workflows. • Build and foster trusted relationships with leaders within customer engineering and security organizations to drive adoption and retention. • Design and execute customized onboarding programs that help customers achieve their specific security program goals using Snyk’s suite of products. • Advocate internally for customer needs, working proactively with Product, Sales, and Support to influence roadmaps and mitigate risks. • Prepare and facilitate strategic business review meetings (QBRs) using storytelling backed by data to demonstrate ROI and identify expansion opportunities. • Mobilize internal and external resources to remove barriers to adoption and solve complex technical challenges.

🎯 Requirements

• 5+ years of experience in a customer-facing technical role • Experience working closely with highly technical customers within the Enterprise (Fortune 100) space in North America. • Strong working knowledge of Developer or Application Security tools and workflows (e.g., GitHub, Jira, Jenkins, VS Code). • Experience leading technical or engineering programs with a proven record of thought leadership and business case development. • Exceptional communication skills, with the ability to facilitate challenging discussions, handle objections, and influence stakeholders from end-users to executives. • Strong organizational skills and the ability to thrive in a collaborative, fast-paced environment. • Have a developer background, coding experience, or deep familiarity with modern DevOps environments. • Possess prior experience in a direct or matrixed role leading technical transformation project teams. • Have a history of problem-solving and innovation in developing technology programs. • Possess a Bachelor’s Degree in computer science, technology, engineering, math, business, or equivalent experience.

🏖️ Benefits

• 401(k) retirement plan • paid time off • health, dental, and vision insurance • flexible working hours • work-from-home allowances • in-office perks • time off for learning and self development • generous vacation and wellness time off • country-specific holidays • 100% paid parental leave for all caregivers • health benefits • employee assistance plans • annual wellness allowance • country-specific life insurance • disability benefits • retirement/pension programs • mobile phone and education allowances