Freelance Sprinklr Implementation Specialist

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Social Factor

51 - 200 employees

Founded 2011

📣 Marketing

🤝 B2B

🌍 Social Impact

Marketing • B2B • Social Impact

Social Factor is a Marketing Services company specializing in Social Media Management and strategy. They help brands navigate the complexities of digital interaction by providing expertise in areas such as content strategy, community management, influencer marketing, and social commerce. Their approach integrates various services including media intelligence, predictive analytics, and consumer intelligence, aiming to enhance the value of social spaces for brands and audiences alike.

📋 Description

• Assess internal and external teams’ marketing goals and translate them into a clear, custom roadmap of recommended technical solutions • Create and QA Sprinklr configurations to maximize platform usage and output • Provide technical expertise and investigate and troubleshoot issues within Sprinklr • Collaborate with end-users in Social Care, Analytics, Advertising, PR, Marketing, and other departments • Write timely, accurate, and clear documentation of Sprinklr configuration details for internal and external purposes • Proactively provide platform best practices and anticipate needs for existing clients • Optimize Sprinklr usage and output to meet client business needs, increase ROI through automation and efficiencies, and improve end-user experience

🎯 Requirements

• Technical aptitude translating into programming and/or software deployment management • 1–2 years of Sprinklr or similar platforms is a plus • Completion or near completion of a BA or BS in Marketing, Technology, or another related field is required • Some programming experience is desired • Social media literacy and proficiency are desired • Demonstrated problem-solving pattern, energy, motivation, enthusiasm, and commitment to client satisfaction and success • Excellent verbal and written communication skills • Ability to create and deliver compelling, polished documentation • Minimum of Windows 10 and macOS 12.X • Internet speed of at least 50 Mbps • U.S. work authorization eligibility • Ability to meet project technology requirements: personal computer/phone, Windows 10 and macOS 13, 150 Mbps internet speed, and Apple Touch ID or Windows Hello camera capability

🏖️ Benefits

• Best Place for Working Parents award-winning employer for 5 years • Part-time work • Remote work • Opportunity to work with Fortune 100 and Fortune 500 companies • Ability to use personal computer/phone for work purposes • Social Factor projects require Apple Touch ID or Windows Hello authentication

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