Senior Solution Consultant, Post-Sales

🕒 May 27

🏢🏡 New York City – Hybrid

💵 $155k - $185k / year

⏰ Full Time

🟠 Senior

🤑 Sales

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Socure

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

🤖 Artificial Intelligence

🔐 Security

💸 Finance

💰 $450M Series E on 2021-11

Artificial Intelligence • Security • Finance

Socure is a leading platform for digital identity verification and trust. Utilizing advanced predictive analytics, artificial intelligence, and machine learning technologies, Socure leverages vast online and offline data intelligence including email, phone, address, IP, and device information to verify identities in real-time. Their solutions address challenges in onboarding, login authentication, account takeover prevention, and contact center operations. Socure's AI-powered platform excels in combating identity fraud, ensuring compliance, and enhancing user experiences across various industries such as financial services, eCommerce, online gaming, and crypto.

📋 Description

• Foster relationships with key stakeholders, from champions to executive sponsors and economic buyers. Serve as the intellectual peer of subject matter experts in our most strategic accounts, ensuring meaningful, advisory-level engagement. • Collect and analyze customer feedback data to establish a shared understanding of solution performance and value. Work cross-functionally with Product & Engineering to ensure feedback mechanisms are robust and aligned with the next-gen innovations we’re delivering. • Own the QBR process to reinforce value, align on strategic priorities, and surface innovation opportunities. • Own the upsell and cross-sell POCs to demonstrate the value of additional solutions within existing accounts. Lead both the strategic narrative and quantitative analysis during POCs, showcasing how new solutions address customer pain points, deliver measurable lift, and integrate seamlessly with their current workflows. • Ensure the adoption of next-gen models, including key features, incremental lifts, and real-world performance deltas. Translate new qualitative innovations into quantitative lift, and use that lift to ensure prioritization. • Handle customer questions about specific scoring decisions, fraud trends, or optimization opportunities. Collaborate with Data Science and Product as needed to provide clear, actionable insights.

🎯 Requirements

• Bachelor's Degree in business administration, engineering, math, economics, statistics, computer science or other relevant field preferred or equivalent experience • 6+ years of professional work experience with 3+ years of experience working in professional services, customer management, or in a sales engineering capacity • Understanding of various fraud typologies and mechanics behind third party fraud, first party fraud, account takeover, social engineering and identity theft • Understanding of money movement, payments and banking services • Demonstrated experience leading enterprise-level engagements dealing with analytics, technology, and/or enterprise software • Demonstrated ability to negotiate resources and priorities with multiple internal and customer stakeholders in order to drive business results • Deep understanding of a variety SaaS sales methodologies or processes (MEDDICC, Challenger) • Ability to synthesize complex statistical observations into clear results and concrete recommendations (both verbally and in writing), with absolutely flawless communication skills and the ability to flex between concise and detail-oriented as the situation demands • Prior experience conducting credit/fraud risk management analysis, threshold optimization, and swap sets • Prior experience working with document image capture or other OCR or CV tools • Prior domain expertise with FCRA, ECOA, GLBA, PATRIOT Act, BSA, and other banking regulations • Strong technical depth (ex. ML/DS technologies, SDLCs, RESTful APIs, RDBMS, etc.) • Excited by the challenges of a fast-paced, mission-driven company set on disrupting the identity verification industry • Comfort with up to 30% travel—this is a remote role, with travel as required

🏖️ Benefits

• Offers Equity • Offers Commission