IT Associate

🕒 May 6

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 55%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Softgic

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

💼 Consulting

🤝 B2B

🤖 Artificial Intelligence

Consulting • B2B • Artificial Intelligence

Softgic is a digital and cognitive transformation services company that provides custom software development, automation, cloud and cybersecurity, and emerging-technology solutions to business clients. With more than a decade of experience, Softgic offers specialized “labs” for Solutions Design (UX, Agile, process design), Build (coding, low-code, mobile, DevOps), Metaverse (VR/AR, blockchain, NFTs, virtual economy), Data (Big Data, BI, AI/ML), Automation (RPA, BPM) and Go Live (cloud, IT operations, cybersecurity). The firm emphasizes tailored, enterprise-focused services, dedicated teams, and project-based engagements to help clients modernize infrastructure, streamline processes, and adopt advanced technologies.

📋 Description

• Work closely with the Internal HR team, Managers, and Technical Teams to ensure an excellent Day One employee experience • Work with all new-hire tickets in the ticket platform to ensure setup completion • Communicate ticket status to HR, Recruiting, and managers • Maintain shared spreadsheets for all involved teams • Update tickets and transfer data to spreadsheets • Collaborate with teams on process updates and changes to tickets and documents • Act as liaison between teams and maintain records of meetings and documents • Work with newly hired users to ensure an excellent first-day experience

🎯 Requirements

• 2–5 years’ experience working in a team environment • Ability to speak clearly and concisely with multiple levels of management and people • Ability to write clearly and succinctly for multiple audiences using formal or casual tones • Ability to create exceptional SOP, end-user, and multi-team documentation • Strong Excel and tracking skills • Strong technical aptitude and ability to quickly learn new concepts and tools • Strong skills using ADManager, Endpoint Central, Azure, Microsoft Entra, and Power BI • Excellent writing and proofreading skills • Excellent work ethic and intellectual curiosity • Ability to work quickly, efficiently, and multitask • Desire and ability to innovate and improve current processes