IT Associate

🕒 May 5

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Softgic

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

🔒 Cybersecurity

🤖 Artificial Intelligence

Cloud • Cybersecurity • Artificial Intelligence

Softgic is a technology company focused on driving digital and cognitive transformation for its clients. With over 12 years of experience, Softgic provides innovative and tailored solutions across various areas, including software development, cloud data security, the metaverse, and automation. Their approach combines design, coding, and implementation to enhance business processes and ensure security and efficiency in technological infrastructure.

📋 Description

• Work closely with the Internal HR team, Managers, and Technical Teams • Ensure an exciting Day One Employee experience for all people brought into the Vensure Family • Work with all New Hire tickets in the ticket platform to ensure completion of setup • Manage communications to HR, Recruiting, and managers on the status of the ticket • Maintain shared spreadsheet as needed for all teams involved • Update tickets accordingly and transfer data to spreadsheets • Work with all teams involved for process updates and changes to tickets and documents • Act as liaison between all teams involved, keeping record of all meetings and documents • Work with newly hired users to ensure an excellent day one experience

🎯 Requirements

• 2-5 years’ experience working in a team environment • Ability to speak clearly and concisely with multiple levels of management and people • Ability to write clearly and succinctly for multiple audiences using either formal or more casual tones • Create exceptional documentation in the form of SOP’s, end user and multi team documentation • Strong Excel and tracking skills • Strong technical aptitude • Strong skills using technological tools (ADManager, Endpoint Central, Azure, Microsoft Entra, Power BI) • Excellent writing and proofreading skills • Excellent work ethic and strong intellectual curiosity • Ability to work quickly, efficiently, and multi-task • Desire and ability to innovate and improve upon current processes

🏖️ Benefits

• Health insurance • Remote work options